McDonald's

3.5
1844 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2250 S Santiam Hwy, Lebanon, OR
97355, United States

Hours

Reviews

3.5
1,844 reviews
5 stars
584
4 stars
415
3 stars
425
2 stars
149
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with many customers experiencing long wait times and order inaccuracies.

Food Quality

Customers frequently reported issues with cold, stale, or incorrect food orders, leading to dissatisfaction.

Cleanliness

While some reviews noted cleanliness, others highlighted unsanitary conditions and poorly managed facilities.

Order Accuracy

Many customers expressed frustration over incorrect orders and the lack of accountability from staff.

Speed of Service

Service speed varied, with some customers praising quick service while others complained about long wait times.
  • EG
    Eric Gross
    5 days ago
    4.0
    The service here is usually pretty good. Clean establishment. I only rated the food at two star because it is some nasty stuff that will kill you. But if you're okay with that, this place is great.
  • TB
    Tony B
    Jan 5, 2026
    1.0
    If you're going to unlock the doors at 7am you should be up and running and ready to start taking orders. Today you lost some customers because of the guy with a drink in his hand worried more about going to break instead of knowing how to get the cash registers/order kiosks up and running. At least 6 people were waiting on his inept efforts and 2 walked out and went to another breakfast option.
  • CC
    Colton
    Jan 1, 2026
    1.0
    Everyone in line got served but when I got up the McDonald’s worker just kept staring and wouldn’t open the window while her mom was blocking the drive thru
  • GE
    Glyeb Ewing
    Dec 25, 2025
    5.0
    Honestly really clean and well run! Bathrooms were awesome too which is a huge indicator of how clean and professional this location is.
  • TM
    Timothy McGee
    Dec 11, 2025
    1.0
    10 minutes late opening their drive thru.Since getting no response from the speaker I drove up to the window to see if they were going to open.The lady said she didnt turn on her head set and told the employee behind her to turn on the lights to the drive thru.Insyead of taking my order she turned on her headset and began taking the order of the car that had pulled up to the speaker.The prices if fast food and the quality just arent what they used to be and the service leaves alot to be desired.I wont be returning to this location nor any other fast food establishment.Their whole premis is cheap quick food.Its neither cheap or quick or accurate.Their time is done and I hope to see them go out of buisness.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2250 S Santiam Hwy, Lebanon, OR?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery service is available from 5:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.