McDonald's

3.5
1834 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2250 S Santiam Hwy, Lebanon, OR
97355, United States

Hours

Reviews

3.5
1,834 reviews
5 stars
579
4 stars
415
3 stars
425
2 stars
150
1 star
265

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly while others are reported as rude or inattentive.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality, with reports of cold, stale, or improperly prepared items.

Speed of Service

Service speed varies; some customers report quick service while others experience long wait times.

Cleanliness

Concerns about cleanliness in the restaurant and restrooms, with some customers noting unsanitary conditions.
  • JM
    jim manning
    4 days ago
    5.0
    Best staff in town for fast food.
  • IZ
    Isai Zepeda
    Nov 10, 2025
    4.0
    It's your typical McDonalds, the interior is fairly clean.
  • JB
    Joshua Bacher
    Oct 30, 2025
    2.0
    Absolutely horrible customer service on the evening of Thursday 10.30.25. It's a stark reminder why we don't come here. The cashier took orders for 2 vehicles in the other lane before ours. No greeting, no "thank you", no "you're welcome". The new McFlurry containers are weird. I think that the McDonald's experience has changed to the point where I'm no longer interested.
  • AA
    Anonymous
    Oct 27, 2025
    1.0
    If we’re gonna wait 15 mins could you atleast serve burgers that aren’t cold, hard, and feel like they’ve been sitting half the day? I get fast food can’t have high standards, but atleast show some sort of respect. If you wouldn’t eat it why serve it?
  • DT
    Damien Taylor
    Oct 16, 2025
    1.0
    All of the burgers looked terrible like they were rolled when wrapped and not picked up to fold the wrapper the mcdoubles didn't have onion or pickles, the big Mac was not supposed to have lettuce or pickles but yet it still has both. My hi C was a fanta disgusting I'm tired of coming to this place and having a robot interaction with employees poor service I'm a human treat me as such be polite as I am to you

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2250 S Santiam Hwy, Lebanon, OR?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery service is available from 5:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.