McDonald's

3.5
1094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
641 N Hwy 20, Hines, OR
97738, United States

Hours

Reviews

3.5
1,094 reviews
5 stars
364
4 stars
235
3 stars
217
2 stars
97
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness of the restaurant while others noted dirty conditions and unsanitary bathrooms.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality of their meals.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
  • KB
    Kurt Van Batavia
    Jan 1, 2026
    2.0
    Food is often stale/cold Usually you must pull away and wait for the order to be brought out.
  • JP
    James Park
    Dec 20, 2025
    1.0
    This restaurant is dirty. The employee's have no clue on how to make someone's meal. I order my meals with no onions do to being allergic and they always add extra onions. It not a 1 time occurrence it's a every order occurrence. This restaurant is on my black list now.
  • SA
    Sanjana Argula
    Dec 15, 2025
    1.0
    Waited so long for an incorrect order.
  • MW
    M W
    Dec 7, 2025
    5.0
    Never been here before, just passing through. They were busy but my meal was quality and the young guy at the register was genuinely nice. He was apologizing to everyone for the wait. The manager handed me a hot coffee with a smile. Great unplanned stop.
  • SM
    Steph Maass
    Dec 2, 2025
    5.0
    We placed a mobile order as we were traveling through. After we parked and checked in, (at least I thought i checked in) we got our dog out to walk her around a bit while we waited. After a minute a sweet staff member brought our order out to us. It was really fast. After looking at my phone, I realized I never checked in. So, thank you for being on top of things when obviously we weren't.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Hines, OR?

McDonald's in Hines, OR operates daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.