Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
878 reviews
5 stars
257
4 stars
143
3 stars
105
2 stars
80
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the taste and freshness.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, floors, and overall hygiene.
Technology Issues
Customers expressed frustration with the reliance on kiosks for ordering, which often led to a lack of personal interaction and service.
Customer Experience
Overall, many customers felt unwelcome and dissatisfied with their experiences, citing a lack of attention from staff and poor management.
- SLSara LisetOct 29, 20252.0Workers seem to be very disoriented and unable to process simple requests. Service has really gone downhill at this place.
- TTTan TranOct 29, 20251.0I guess I annoyed them when I didn’t tell them my app code promptly after the automated “will you be using your mobile app”. I didn’t know I was expected to say my code right after . Usually a cashier will politely ask for the code. Nope. “In order to not waste your time and our time, please say the code promptly next time” I get to the cashier window, it took him a solid minute to acknowledge me. This was at 10:40pm on 10/28/25. Whatever he was doing is more important than the customers that pay his check. I get it your job sucks. Doesn’t mean you need to project on to your paying customers . We’ve all been through it. We all started somewhere. You pay your dues. To top it off , the food was cold. Big Mac had browning lettuce and nuggets were shriveled up . Never again. Go to a different location.
- SBSue BodtkerOct 13, 20251.0HORRIBLE SERVICE! BIG LINES IN DRIVE THRU JUST SITTING...WHATS GOING ON...I CALLED TO SEE IF THEY WERE EVEN OPEN!!!
- DRDina RabagoOct 12, 20251.0My order was a soaked in soda and they refused to refund me or replace my food. Worst customer service ever.
- COCandyce OwensOct 8, 20251.0Usually service at this locatiin is wayyyy better, tonight however, all the workers seemed to be put out to even help us, which really was just bringing the food that we ordered from the indoor kiosk. Seriously rude enough that id rather travel further just to not have to deal with the attitudes!!! :/
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2090 SE Cypress St in Hillsboro, OR?
McDonald's at 2090 SE Cypress St in Hillsboro, OR is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru service that operates 24/7.
Can I get delivery from McDonald's at this location?
Yes, McDonald's offers delivery service 24/7, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's provide any mobile apps for ordering?
Yes, you can order using the McDonald’s App available on both Apple App Store and Google Play Store.
What services are available at McDonald's Hillsboro location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there places near McDonald's where I can grab coffee or desserts?
Yes, nearby places include Dutch Bros Coffee for coffee and Crumbl - Hillsboro for desserts and baked goods.
What fast food options are available near this McDonald's?
Nearby fast food options include Jack in the Box and TacoTime, offering burgers and Mexican cuisine respectively.
Where can I find convenience or retail stores near McDonald's at 2090 SE Cypress St?
You’ll find 7-Eleven for convenience items and Burlington for clothing nearby.
Are there financial services near this McDonald's location that might be useful?
Yes, Chase Mortgage and Chase bank with ATM services are nearby for your financial needs.