McDonald's

Reviews

• CC

  C C

  Nov 11, 2025
  1.0
  Disgusting and overrated
• AR

  Aislinn Robinson

  Oct 12, 2025
  1.0
  A few days ago, I placed an order through the McDonald’s app for two $5 meal deals, both with no cheese and no pickles, but both burgers came with cheese. I called the store and spoke with Sydney, who told me to come back through the drive-thru and ask for her so they could fix it. Before returning, my mom asked me to pick up her mobile order. Since I was already going back, I agreed. I went through the drive-thru with her code while my boyfriend went inside to handle my order, since this McDonald’s usually makes customers re-enter the drive-thru for changes. At the window, Sydney told me they were instructed not to fix my order because “this happens every time.” Which is untrue — I only return when an order isn’t made correctly. It’s the restaurant’s responsibility to fulfill orders as requested. I called the supervisor, Kate, whose number I had from a previous issue where I got a burger that was just buns and ketchup no burger, I had asked the other McDonald’s for this McDonald’s supervisor. The Supervisor told me I needed to drive back home (10–15 minutes away) to retrieve the incorrect burgers before they could fix them. As a 17-year-old with emotional regulation challenges, I became overwhelmed and cried while explaining that was unreasonable. When I went back to the window, Sydney refused to fix my order or give me my mom’s, claiming she couldn’t identify it. Only after my mom described her order in detail did they finally hand it over. My boyfriend later overheard Kate telling Sydney, “Just give them hamburgers, not double cheeseburgers,” which is not what I paid for. Although the manager, Ben, has always been professional, I was later told by Sydney that I am “not allowed to be served” because I was “hysterical and almost hit the crosswalk island,” which is false. I’ve been served since without issue. This ongoing situation has been stressful, inconsistent, and unprofessional. I’ve made every effort to communicate respectfully, but the dismissive behavior from certain staff members has made that difficult.
• DD

  db

  Sep 29, 2025
  2.0
  They got our order wrong and it seems like the portions are getting smaller and the price is getting higher
• JG

  James Geranian

  Sep 24, 2025
  2.0
  Thanks for reminding me why I don't get fast food anymore. $8.00 for two McDoubles is outrageous.
• JJ

  Jay

  Sep 24, 2025
  1.0
  Went for dinner and the fries were cold and salty tasted like they’ve been sitting for hours. Nuggets were also really cold.

Frequently Asked Questions About McDonald's