Chipotle Mexican Grill

Reviews

• MP

  M P

  3 days ago
  1.0
  Incompetent & slow staff incapable of communicating basic stock levels even to each other much less customers. Multiple times they've run out of items because they aren't preparing them on time. If they do actually stock things properly it's all burned or toughened to runber. When one of the inattentive & slow workers mumbled to someone in front of the like that they didn't have chicken I asked for clarification & instead of answering me he mumbled some more & it took a good 30 seconds of back & forth for them to finally give a direct answer that they had nothing prepared & couldn't serve chicken for at least another 20-30 minutes. I was excited that a chipotle opened up closer to where I live but of the 3 times I've been so far each one has been a bad or wasted experience. Until they figure out how to do basic tasks like stock management I won't be returning.
• JF

  Jennifer Farmer

  Nov 9, 2025
  3.0
  So first off I want to say I understand and give grace because it’s a new location. We went during the day and it was phenomenal!!! So fresh and tasty, it was busy but not terrible. Well my daughters just went tonight and they were out of just about everything at 8:30. They had people that had been waiting since 6:30 for door dash orders. The steak was TERRIBLE! It was all fat and there was no rice without cilantro in it no brown rice. It was a bad experience this evening. The kid in the back wasn’t cooking anything you could see him standing there. They need assistance!
• MM

  McKenna McClain

  Nov 8, 2025
  1.0
  My husband used to manage a couple different Chipotles for 3 years so I know the standards. My steak was very dry the pintos were overcooked and mashed lacking flavor. The guacamole was very bright with good consistency. The rice needed more cilantro and lime. The lettuce cuts we're great. The mild Pico was delicious .This location definitely has potentional and work is needed. I was not able to eat the food.
• CC

  Carole Anne Chasko

  Nov 7, 2025
  1.0
  This was the worst Chipotle experience I’ve ever had. I sat for 30 minutes in the drive thru before deciding to drive home and door dash an ordee(mistake). Eventhough it is a 10-15 minute drive it estimated my order woukd be delivered in 45-55 minutes. It was delivered 1 hour and 15 minutes later and the chips were stale and the order was missing the sides and had the wrong protein. It looked like they had either used a used container or put barbacoa in the one spot then taken it out and just left beans with no other two sides. Barbacoa was supposed to be on the quesadilla and was not. It is a pretty dismal start to a much anticipated new Chipoltle to be overwhelmed and understaffed with no commtment to quality control or customer service. Thumbs down! Should have gone to La Sierra instead!
• BH

  Betsy H

  Nov 6, 2025
  4.0
  Ordered a chicken burrito, my lunch partners had the carne asada (limited time). The burritos are huge and they are delicious. I added guacamole and queso blanco to mine. When we arrived shortly after noon on a Thursday, we had a little bit of a wait in line, bit it went quick. About 12:30 pm, there was a lot more folks coming in. The music was a little loud. The door facing the parking lot was locked soon after we arrived, there is a side door facing the street that remained unlocked, we believe it was a way to keep people from bunching up there while they waited in line. I paid just over $35 for 2 burritos and 2 large drinks. The staff were nice and they were quick. You can buy fountain drinks, canned drinks and bottled, they even have beer for sale. There is a drive thru and parking is adequate, they share a parking lot with the Wendy's next door, watch for signs as you come in to park. There is outdoor seating too. All in all it was a good experience, but a bit expensive.

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