McDonald's

3.3
1409 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
815 Chetco Ave, Brookings, OR
97415, United States

Hours

Reviews

3.3
1,409 reviews
5 stars
415
4 stars
279
3 stars
301
2 stars
134
1 star
280

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, with long wait times for orders, both in-store and drive-thru.

Customer Service

Feedback indicated a lack of proper customer service training among staff, with instances of rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Mixed Experiences

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by numerous negative reports.
  • JR
    Johnatha Rawlins
    Jan 1, 2026
    1.0
    This is by far the worst McDonald's I've ever been to. I already knew this and had stopped going here altogether but seems like some new people work there, so maybe. But no, its still terrible. They serve two types of coffee here, Hot Brown Water or Actual Coffee that's COLD!!! The food is always COLD. Even if they manage to get your order right, its cold and I mean the sandwiches and fries not just one or the other. Come in the afternoon you might be able to get hot coffee, but get here in the morning when most people drink coffee and you can only get cold coffee and cold breakfast sandwiches. This place is terrible.
  • DF
    David Ford
    Dec 28, 2025
    1.0
    We just ordered our dinner through door Dash here in Brookings. The food arrived and again we paid for our order but they didn’t deliver the 10 piece chicken McNuggets. It was our daughter’s meal. We paid for everything and no chicken nuggets. They fail to answer their phone as usual. They’re seems to be no restaurant in this town that can deliver quality food and the food you pay for, never again will I trust food delivery services in Brookings Oregon.
  • WW
    WHO
    Dec 7, 2025
    3.0
    Hit and miss. Sometimes Hot, sometimes Cold.
  • CT
    Christina Tierney
    Dec 7, 2025
    5.0
    Great prices in it appeared everything is made fresh 😋
  • RS
    Robert Schmidt
    Nov 26, 2025
    1.0
    Vasilating between slow and stop. 15 minutes and still waiting for food ordered in the lobby.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 815 Chetco Ave, Brookings, OR?

McDonald's is open from 6:00 AM to 11:00 PM every day of the week.

What are the delivery hours available for McDonald's?

McDonald's offers delivery from 5:00 AM to 11:30 PM daily.