Food Quality
Many customers reported inconsistent food quality, with issues such as cold or overcooked items, bland flavors, and poor ingredient freshness.
Customer Service
Service experiences varied widely; some customers praised friendly staff while others reported rude interactions and mistakes with orders.
Pricing Concerns
Several reviews mentioned that the prices are high relative to the portion sizes and quality, leading to perceptions of poor value.
Healthy Options
Despite the issues, many customers appreciated the healthy food options and the concept of healthier fast food.
Cleanliness
The restaurant was generally noted for being clean, contributing positively to the dining experience.