McDonald's

3.3
1848 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19525 SW Tualatin Valley Hwy, Aloha, OR
97006, United States

Hours

Reviews

3.3
1,848 reviews
5 stars
606
4 stars
368
3 stars
319
2 stars
162
1 star
393

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with inconsistent service experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Mixed reviews on food quality, with some customers receiving undercooked or cold items.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms and play area.

Speed of Service

Long wait times reported, especially in the drive-thru, with some customers experiencing delays in receiving their orders.
  • CW
    Cole Wyatt
    6 days ago
    1.0
    Refused to make my order after payment. Lazy kids not wanting to work.
  • KI
    Kiara Ibanez
    Dec 30, 2025
    1.0
    Got a small strawberry milkshake, which costs around $4.90, and they even double checked my order and said "and a small shake?" They handed me a small strawberry smoothie, which is $2.90. Didn't ask if I wanted the substitution like some people do.
  • JH
    Jake Hurley
    Dec 24, 2025
    1.0
    Watched the worker empty trash with no gloves, even reached into a garbage can to pick out trash that didn't just dump out, and then immediately bag up my order and try and serve it to me. I left and will never be back.
  • IC
    Isaac Castillo
    Dec 23, 2025
    2.0
    to be honest literally put the sauce in the bag. Ive asked for sauce in the past various times and come home to munch on my food and lord and behold no sauce what so ever. Food is always hitting the spot just wished employees put sauce in the bag.
  • MM
    Memøry
    Dec 9, 2025
    4.0
    I have no idea what the deal is with half of the people who work here. Like there’s just always an attitude, no matter how polite I am to them. My friend had a mistake with her order the other day, and she asked me to drive back to get it resolved. When I told them what had happened, it was as if I (the person who had received the wrong product) was inconveniencing the people who messed up my order 😂! There’s also a girl in the afternoon who just hands you your food and looks away in disgust without saying a word. Slams the window in your face. Like what? I’m not the type to complain, and I’m not throwing anyone under the bus, but I feel like I had to come here and say something because genuinely there’s a good chunk of employees here who aren’t very good with customer service. Other than that, usually the food’s great. There are the occasional mistaken orders, like I received the other day. And there are some really nice employees, one in particular that’s always a joy to see whenever I visit this location at night. I believe her name’s Hailey? She’s really sweet, love her! I just hope this review will help management understand maybe some more training has to happen? Like genuinely I don’t understand why half of the employees here are so rude.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Aloha, OR?

McDonald's in Aloha, OR is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.