McDonald's

3.2
1810 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9200 Weston Road, Woodbridge, ON
L4H 2P8, Canada

Hours

Reviews

3.2
1,810 reviews
5 stars
534
4 stars
345
3 stars
295
2 stars
154
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times for orders.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty tables, restrooms, and overall lack of cleanliness.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the dining experience.
  • AA
    Allen
    Jan 3, 2026
    1.0
    What a fall off for McDonald's. No one in drive thru and they still make you park and wait for simple orders. Place has gone downhill with the terrible hires these days
  • BB
    Betty
    Dec 30, 2025
    3.0
    There's a really nasty issue inside.
  • MC
    Mikey Conforti
    Dec 7, 2025
    1.0
    horrible service
  • MK
    Madhav Kad
    Dec 7, 2025
    1.0
    Can't give zero stars!!! Worst service ever!! Dont adjust with customers who should be their priority. Very slow on giving orders and highly not recommendable.
  • UA
    Usman Ahmed
    Oct 26, 2025
    1.0
    Where do I even begin with this essay. In general- this is by far the worst McDonald's I have ever been to in my entire life. I have been to McDs all over Canada and the USA, and this is by far the single worst one. Its such a shame that this is my local and closest McDs because it is so awful. Cold food, long waits, rude staff. Now specifically to tonight- I ordered 70 dollars worth of food at the drive thru. Of course, once I pay and get the food and start counting, i am missing one single plain Jr Chicken, while the rest of the food is accounted for. It should be noted that this occurrence of missing items is far too common as it is, but i digress. I inform the employee who took my order that the item is missing. She tries to say its my fault for saying the wrong number of burgers, but whatever, I tell her to add it, and pay for it again separately. She then informs me that I have to come inside to pick up the burger. Excuse me? You can hand me 70 dollars worth of food, but somehow you want me to pick up this single burger inside? Its 12:15 AM at midnight. Why should I have to park and come inside for a single burger? I say no- I will wait, you can bring it here. A manager comes to the window by the name of Dhri (spelling?) and says you have to park we will bring it out. I again refuse- why should I wait for your mistake? You gave me all of the rest of the food without waiting, why would I wait and let everything go cold for a single missing item? I tell her no- I will wait. She says others are waiting, the line is long. Ok so? if the line is long, bring me my single burger asap- stop with this back and forth game. She argues some more, and is incredibly rude and condescending the entire time, before I finally say, ok- take the ALL the rest of the food back and refund me. She says ok, and does just that, and I drive off to get my food somewhere else. Is this how McDonald's now operates? You wasted both of our time, let 70 dollars worth of food spoil, for a 3 dollar Jr Chicken? How long would it have taken to just give me the single burger and let me leave? Why is the manager Dhri incredibly rude, with zero customer service experience, without any sense to customer satisfaction? This is the people you are promoting McDonald's? This is the type of person you entrust your entire night-time store too? Unacceptable. I will be contacting the store and district manager to complain, rest assured. This will not end here.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9200 Weston Road?

McDonald's at 9200 Weston Road is open 24 hours a day, every day of the week.

Is McDonald's at this location open for delivery?

Yes, McDonald's offers delivery service 24/7 at this location.