Many customers reported poor service, including rude staff and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold and stale items.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was frequently criticized.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences.
SS
Soammm
Nov 14, 2025
1.0
The manager Ashley will mess up your order and threaten to call the police on you if complain 😂 Great service in 2025 👍🏼
JC
Jack from Canada
Nov 9, 2025
3.0
I don't eat at McDonald's often - generally only for late night snacks when I've been out on the road and everything else is closed. Today, I stopped at the Roundhouse location for breakfast after going to the bank next door. I would have ordered eggs and hash brown until I noticed their Chicken McMuffin. I had no idea Chicken was an option for breakfast meat. I asked for no cheese and was accommodated. I also asked if there were any other ingredients besides the chicken and eggs. I was told there weren't, and then was surprised to see sauce on the sandwich. No idea whether it had dairy in it. I guess I'll find out later. Anyway, the staff was friendly and helpful. When I went to use the pop machine, I got sprayed with some water mist (no syrup). Another patron called out that it didn't work, so I tried the spout on the other side of the machine. Same result - sprayed clothing and no syrup. After using napkins to dry off, I found a disgusting mess of a discarded ketchup bag not properly disposed of in the small waste container at the condiment station. Clearly, maintenance is a lower priority at this particular location and/or shift (Sunday morning 9:30am).
AP
Arpit Patel
Oct 25, 2025
1.0
Worst experience, ever.
Ordered 1 McFlurry and 1 large fries. But some manager level employee told me I was not charged for my fries. I paid again for large fries. Order no 246 . Then I’m getting 2 different fries. Both were half cooked. It’s not about money. It’s about trust. Totally totally unsatisfactory experience and service
PH
Patrick Hart
Oct 21, 2025
1.0
Consistently the worst customer service.
AM
Ahgum Minhas
Oct 9, 2025
5.0
So many people it was great I had 200 Big Macs 600 sprites 70 mcchickens and one single cheeseburger it was good 5 stars
What are the regular business hours of McDonald's at 3195 Howard Avenue?
McDonald's is open daily from 5:00 AM to 11:59 PM.
When is McDonald's drive-through service available?
The drive-through is open every day from 5:00 AM to 11:59 PM.
During what hours is McDonald's delivery service available?
Delivery service is available Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, and Saturday to Sunday from 7:00 AM to 10:00 PM.
Does McDonald's offer in-store pickup and delivery services?
Yes, McDonald's offers both in-store pickup and delivery services.
What meal times does McDonald's serve at this location?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods does McDonald's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a convenient coffee shop near McDonald's at 3195 Howard Avenue?
Yes, Starbucks Canada is nearby, providing another coffee option for customers visiting the area.
Are there any family-friendly shops close to McDonald's in Windsor?
Yes, Mastermind Toys is nearby, which is a toy and hobby store that families might enjoy visiting before or after dining.
Can customers find banking services near McDonald's?
Yes, both HSBC Bank and RBC Royal Bank are located nearby for your banking needs.
Where can I get beauty and salon services near McDonald's at this location?
Several beauty salons are nearby, including Biotherm, Spirit Halloween, Sunsetters Windsor Tanning Salon, and Darling Nails & Spa.