McDonald's

3.6
1765 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3354 Dougall Avenue, WINDSOR, ON
N9E 1S6, Canada

Hours

Reviews

3.6
1,765 reviews
5 stars
650
4 stars
421
3 stars
270
2 stars
119
1 star
305

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Numerous reviews highlighted slow service, particularly during peak hours, with long wait times for food and drinks.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant and restrooms, with some describing unsanitary conditions.

Food Quality

Customers noted inconsistent food quality, with reports of cold or improperly prepared items.
  • MJ
    Mohammed Jolhan
    2 days ago
    5.0
    Whoever is filling the fries needs a raise. For the first time ever I get my fries full as they should be every time! Very Satisfied!
  • HP
    Hari Patel
    Nov 8, 2025
    1.0
    No one to attend at cashier desk for 15 straight minutes
  • JC
    J C
    Oct 26, 2025
    1.0
    I come to this location often in the morning and it's quite infuriating how often they're out of cookies or their espresso machine is down. Like c'mon people get your stuff together. You'd think they'd have that stuff available in the morning??? I'm on break when I come in so I don't have the time for their incompetence. I also come here early in the morning on my way into work some days for a coffee and they say they can't serve anyone for about 15 or 20 minutes because of changeover or cleaning or whatever. Super frustrating location to visit. I will say they've gotten better around 3:30am when I come in for a coffee but it's around the 7:30am time they need to work on.....
  • JD
    Jose Luis Daza
    Oct 19, 2025
    1.0
    We recently went to this location to Go. To our surprises when we got home the big Mac my wife ordered only had 1 patty on it. No sights of any condiments. A complete empty side of a big Mac. What a let down.
  • NA
    Niloofar Azar
    Oct 16, 2025
    1.0
    I had a very disappointing experience at this McDonald’s this morning. I ordered a latte through the drive-thru and was asked to park in the “red spot” to wait for it. I waited for almost 20 minutes, but my coffee never arrived. When I finally went inside to ask, the staff told me they had completely forgotten about my order. They said they would make it right away, but at that point, I was already late for work and had to leave without the coffee I paid for. 20 minutes for a coffee!!!!!!! This location is always disorganized and careless with customer orders. It’s very frustrating to see such a lack of attention and customer service. I hope management seriously improves their process because this is unacceptable.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's on Dougall Avenue?

McDonald's at 3354 Dougall Avenue is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-through service and when is it available?

Yes, McDonald's has a drive-through that operates 24/7 every day of the week.