Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted customer experiences.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.
GN
Giang Ngo
1 day ago
5.0
My son always loves having meal and playing here!
CB
Chad Belated
Dec 28, 2025
2.0
A prayer area set up in kids play land, puke all over men’s bathroom, no ketchup and cold food all around. Not a great experience at this one.
NP
Namrata padhiyar
Dec 26, 2025
1.0
I ordered egg and hash brown breakfast wrap and vanilla iced coffee in drive through gusse what i didn't get any egg in wrap and no tomato also in vanilla iced latte no vanilla syrup its worst mcd ever why u guys cant make any single order easily? This is so disappointing mcd please train your staff here.
MN
mopp nitz
Dec 22, 2025
1.0
There is nothing you can do to get served at the window. Even if you order using the app 20 minutes ahead of time they still send you to park in the parking lot to wait for 20 minutes as they prioritize coffee orders.
DP
Debra Purdy
Dec 12, 2025
1.0
I don’t know what’s going on at this location but they have completely messed up my last two orders. First order, I was supposed to get two hamburgers and a medium fries. Went through the drive thru and received two large fries only. Went in to have order corrected and there were several others whose orders had been messed up as well. Then, my next delivery order was supposed to contain a free large fries - they were missing. In addition, I ordered a normal apple pie and received a salted caramel pie. They refunded the pie but refused to replace the missing fries. I won’t be back.
What are the opening hours for McDonald's on Dougall Avenue?
McDonald's at 3354 Dougall Avenue is open 24 hours a day, 7 days a week.
Does McDonald's offer drive-through service and when is it available?
Yes, McDonald's has a drive-through that operates 24/7 every day of the week.
Can I order delivery from this McDonald's location?
Yes, McDonald's offers delivery service 24 hours a day, 7 days a week.
Are in-store pickup options available at this McDonald's?
Yes, in-store pickup is available at McDonald's on Dougall Avenue.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods does this McDonald's location accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can use the My McD’s app available for Android and iOS to order.
Which nearby fast food restaurants are close to McDonald's on Dougall Avenue?
Nearby fast food options include Subway and Hamoudi's Shawarma, which offer sandwich and Middle Eastern cuisine respectively.
Are there any nearby bakeries or dessert shops near McDonald's?
Yes, The Pastry Place and Bake Shop and Pastry Palace & Bakeshop are nearby if you want to enjoy desserts after your meal.
What nearby amenities can help me find McDonald's or enjoy activities before or after my visit?
Nearby amenities include TD Bank branches for your financial needs, Goodlife Fitness for workouts, and Signature Tributes Event Centre for events and concerts.