McDonald's

3.6
1782 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3354 Dougall Avenue, WINDSOR, ON
N9E 1S6, Canada

Hours

Reviews

3.6
1,782 reviews
5 stars
658
4 stars
425
3 stars
270
2 stars
120
1 star
309

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted customer experiences.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.
  • GN
    Giang Ngo
    1 day ago
    5.0
    My son always loves having meal and playing here!
  • CB
    Chad Belated
    Dec 28, 2025
    2.0
    A prayer area set up in kids play land, puke all over men’s bathroom, no ketchup and cold food all around. Not a great experience at this one.
  • NP
    Namrata padhiyar
    Dec 26, 2025
    1.0
    I ordered egg and hash brown breakfast wrap and vanilla iced coffee in drive through gusse what i didn't get any egg in wrap and no tomato also in vanilla iced latte no vanilla syrup its worst mcd ever why u guys cant make any single order easily? This is so disappointing mcd please train your staff here.
  • MN
    mopp nitz
    Dec 22, 2025
    1.0
    There is nothing you can do to get served at the window. Even if you order using the app 20 minutes ahead of time they still send you to park in the parking lot to wait for 20 minutes as they prioritize coffee orders.
  • DP
    Debra Purdy
    Dec 12, 2025
    1.0
    I don’t know what’s going on at this location but they have completely messed up my last two orders. First order, I was supposed to get two hamburgers and a medium fries. Went through the drive thru and received two large fries only. Went in to have order corrected and there were several others whose orders had been messed up as well. Then, my next delivery order was supposed to contain a free large fries - they were missing. In addition, I ordered a normal apple pie and received a salted caramel pie. They refunded the pie but refused to replace the missing fries. I won’t be back.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's on Dougall Avenue?

McDonald's at 3354 Dougall Avenue is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-through service and when is it available?

Yes, McDonald's has a drive-through that operates 24/7 every day of the week.