McDonald's

3.6
2895 reviews
Drive Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
200 Taunton Road East, WHITBY, ON
L1R 3H8, Canada

Hours

Reviews

3.6
2,895 reviews
5 stars
1,064
4 stars
742
3 stars
468
2 stars
174
1 star
447

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, unresponsive management, and unresolved complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Food Quality

Several reviews noted that food was often cold, stale, or not fresh, leading to dissatisfaction with the overall dining experience.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unpleasant odors.
  • NS
    Norman Schneider
    5 days ago
    4.0
    Friendly Staff. Clean environment for families. Food as expected.
  • SL
    Sweet Lou
    5 days ago
    3.0
    Not like it used to be and prices to value are no longer affordable for most people nowadays
  • ES
    Emmy Spitale
    Nov 17, 2025
    5.0
    I went to Mcdonald’s yesterday with two of my friends. We decided to share an ice cream cone for the three of us since we had ran out of money😭. The cashier was so kind and ended up buying us 3 cones and giving the original money back. Thank you so much, Uncle Rick🙏🏻🔥
  • GG
    goToronto
    Nov 8, 2025
    5.0
    This is probably one of the most profitable McDonald’s locations in the entire GTA. The wait for food is very long, and throughout my entire visit the place was absolutely packed, with no sign of slowing down — it felt like everyone was coming here to eat. The huge Ronald McDonald portrait on the roof is also quite interesting and immediately caught my attention.
  • KZ
    Khurram Zaidi
    Oct 31, 2025
    1.0
    I just ordered large fires, they gave me cold fires when I tried to contact on phone they even didn't attend the call. Then I personally went to the drive through but they won't accept it. Very bad customer service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 200 Taunton Road East, Whitby?

McDonald's is open 24 hours every day of the week at this location.

Is McDonald's at this location open for breakfast, lunch, and dinner?

Yes, they serve breakfast, lunch, and dinner.