Customers frequently reported long wait times for orders, especially during late-night hours and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
While some customers praised friendly staff, others reported rude or unprofessional behavior from employees.
Cleanliness
Several reviews mentioned unsanitary conditions inside the restaurant, including dirty tables and unpleasant odors.
Food Quality
Customers expressed disappointment with the quality of food, citing cold or stale items and incorrect orders.
ML
Min Lee
2 days ago
1.0
There are tens of workers, but soooooo slow! Even just for coffee and muffin, literally took 10 minutes. Really need to change their process
SM
Shawn M
Jan 5, 2026
3.0
Service has gone down lately. It seems they want to cater to the drive in and the eat in customers take second fiddle. I waited 14 mins for a coffee as the one male employee seemed to want to high five and do the cool hand shakes with his friends who were customers while I waited and waited...
SP
Sah P
Jan 3, 2026
1.0
They purposely start the crossover to breakfast an hour before they are supposed to. Last week they said it’s at 4am and today they said it was 3:20am. Not sure why they are so inconsistent with their schedule! Definitely need call head office.
NJ
Nevisraj Jeyaraj
Jan 1, 2026
1.0
Irresponsible people we have to wait more than half an hour for pick up the order at midnight very poor service ad midnight, I recommend customers don’t do orders at midnight at this branch
QQ
Q
Dec 30, 2025
1.0
Dec 30 2025 7:40pm at the drive through, no cars at all. Still have to wait 2 mins for order to be taken. Once paid have to wait 5mins for big mac and poutine. Got home give it to my child, take it out and opened it and see this. What are you doing McD. We go to this location for 10 years. Always good but this is unacceptable.
What are the operating hours for McDonald's at 200 Taunton Road East, Whitby?
McDonald's is open 24 hours every day of the week at this location.
Is McDonald's at this location open for breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner.
Does this McDonald's offer delivery and pickup options?
Yes, the location offers both in-store pickup and delivery services.
Can I use the drive-through service at McDonald's on Taunton Road East?
Yes, the drive-through service is available 24/7.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's on Taunton Road East have a kids' menu?
Yes, it has a children's menu available.
What is the dress code at McDonald's located at 200 Taunton Road East?
The dress code is casual.
What nearby places can I visit around McDonald's on Taunton Road East in Whitby?
Nearby places include Shoppers Drug Mart, Canadian Tire, Whitby Fire Department Headquarters, and Starbucks, which you can visit before or after your meal.
Are there any nearby medical or health services close to McDonald's at 200 Taunton Road East?
Yes, nearby medical services include Dr. S. Fenwick (dentist), Dr. Tim K. Lee & Associates Optometrists, Birch Dental, and North Whitby Physiotherapy & Sports Injury Clinic.
Is there a coffee shop near McDonald's on Taunton Road East where I can grab additional beverages?
Yes, Starbucks is located nearby for additional coffee and beverage options.