Many customers reported poor customer service, including rude staff, unresponsive management, and unresolved complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Food Quality
Several reviews noted that food was often cold, stale, or not fresh, leading to dissatisfaction with the overall dining experience.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unpleasant odors.
NS
Norman Schneider
5 days ago
4.0
Friendly Staff. Clean environment for families. Food as expected.
SL
Sweet Lou
5 days ago
3.0
Not like it used to be and prices to value are no longer affordable for most people nowadays
ES
Emmy Spitale
Nov 17, 2025
5.0
I went to Mcdonald’s yesterday with two of my friends. We decided to share an ice cream cone for the three of us since we had ran out of money😭. The cashier was so kind and ended up buying us 3 cones and giving the original money back. Thank you so much, Uncle Rick🙏🏻🔥
GG
goToronto
Nov 8, 2025
5.0
This is probably one of the most profitable McDonald’s locations in the entire GTA. The wait for food is very long, and throughout my entire visit the place was absolutely packed, with no sign of slowing down — it felt like everyone was coming here to eat. The huge Ronald McDonald portrait on the roof is also quite interesting and immediately caught my attention.
KZ
Khurram Zaidi
Oct 31, 2025
1.0
I just ordered large fires, they gave me cold fires when I tried to contact on phone they even didn't attend the call. Then I personally went to the drive through but they won't accept it. Very bad customer service.
What are the operating hours for McDonald's at 200 Taunton Road East, Whitby?
McDonald's is open 24 hours every day of the week at this location.
Is McDonald's at this location open for breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner.
Does this McDonald's offer delivery and pickup options?
Yes, the location offers both in-store pickup and delivery services.
Can I use the drive-through service at McDonald's on Taunton Road East?
Yes, the drive-through service is available 24/7.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's on Taunton Road East have a kids' menu?
Yes, it has a children's menu available.
What is the dress code at McDonald's located at 200 Taunton Road East?
The dress code is casual.
What nearby places can I visit around McDonald's on Taunton Road East in Whitby?
Nearby places include Shoppers Drug Mart, Canadian Tire, Whitby Fire Department Headquarters, and Starbucks, which you can visit before or after your meal.
Are there any nearby medical or health services close to McDonald's at 200 Taunton Road East?
Yes, nearby medical services include Dr. S. Fenwick (dentist), Dr. Tim K. Lee & Associates Optometrists, Birch Dental, and North Whitby Physiotherapy & Sports Injury Clinic.
Is there a coffee shop near McDonald's on Taunton Road East where I can grab additional beverages?
Yes, Starbucks is located nearby for additional coffee and beverage options.