McDonald's

3.6
1968 reviews
Drive Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1615 Dundas St E, WHITBY, ON
L1N 2L1, Canada

Hours

Reviews

3.6
1,968 reviews
5 stars
729
4 stars
492
3 stars
289
2 stars
116
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, particularly during drive-thru hours.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including cold items, incorrect orders, and overall decline in taste.

Staff Behavior

Several customers noted rude or dismissive behavior from staff, particularly during busy hours, impacting their overall experience.

Cleanliness Concerns

There were multiple complaints about unsanitary conditions in the restaurant, particularly in the bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and efficiency, as well as the cleanliness of the location.
  • ML
    Mackenzie Locke
    Nov 16, 2025
    1.0
    I had to wait over 10 minutes when they told me to park at spot one in drive though and I got 2 small things every time you go though drive through here they will make you park and wait no matter how small your order is
  • DB
    Dan Ballarino
    Nov 12, 2025
    5.0
    Everyone was super friendly and professional. Order was accurately prepared and delivered. Would go back to again.
  • YY
    york
    Oct 29, 2025
    4.0
    I like the two franchise owners. They checked on their staffs often. Staffs pay more attention when they are there. Not so much once they left. Staff chews gum nonstop at cash is not fashionable. Duty manager needs to pay more attention. 🙏🏼
  • MM
    Mukesh Madotra
    Oct 19, 2025
    1.0
    Worst Mcd in Ontario. I usually wait for my order around 5 minutes But at this specific mcd i have to 20-30 minutes. Even after this eternity wait, the orders comes wrong. The staff is rude and very lazy. The owner should investigate and intervene. They are a joke for fast food chain restaurants.
  • RC
    Ryan Calhoun
    Oct 19, 2025
    2.0
    No nugget sauce, straws, wrong items, missing items, etc. Just a complete mess. Has gone completely downhill in the last few years. It’s a shame. Foreman’s McDonald’s in Whitby are suffering

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Whitby?

McDonald's in Whitby operates 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.