McDonald's

3.6
1981 reviews
Drive Thru McDelivery
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Business Details

1615 Dundas St E, WHITBY, ON
L1N 2L1, Canada
(905) 728-6308
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1615 Dundas St E, WHITBY, ON
L1N 2L1, Canada

Hours

Reviews

3.6
1,981 reviews
5 stars
736
4 stars
491
3 stars
291
2 stars
116
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about missing items and unsatisfactory meal quality.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Staff Behavior

Mixed feedback on staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.
  • IB
    Ibro BloodyLegend
    Dec 29, 2025
    1.0
    Dreadful service, waited 20+ minutes for a small fry. Was told that they were waiting on my fries while I witnessed countless orders placed after mine be served. Fries were cold and milkshake was completely melted.
  • MM
    Ma
    Dec 19, 2025
    1.0
    Drive thru visit.Wrong order.Dreadful service.I am surprised HO is probably not doing enough to guide them for good service and quality of food as well.
  • BP
    Bas Paramanthan
    Dec 6, 2025
    1.0
    Today manger at this mcdonald treated me like a criminal. He was force me to show proof of purchase before providing my food. I order my food on the touch screen and the system did a print a receipt. He made me show my accouny history before preparing my order. This type of racist behaviour is not acceprable by a manager.
  • II
    iran747
    Dec 5, 2025
    3.0
    This location is now the epicentre of a homeless crisis in Whitby. Within the last year, this location has been plagued by the homeless, no longer offering a family friendly experience, but instead providing a front row seat for frequent visits by thepolice, fire and ambulance. It might be time to hold decision makers in Durham Region accountable for destroying the integrity of this location.
  • AF
    angela foley
    Dec 1, 2025
    1.0
    This is a great location not far from the highway. I usually deliver Uber eats from here the other night I went in to pick up an order and was very disgusted to see up half naked man wearing a garbage bag sitting at the first table very dirty with all of his belongings around him Playing in his dirty hair at the table right inside the front door when I mentioned it to the employees they said, don’t worry they will clean up after him. I will never eat from this restaurant again. I don’t care if he has nothing to do with what’s being cooked in the kitchen, but to have him right at the front door as soon as you walk in between his aroma and appearance, it’s not the place. It’s a restaurant not a homeless shelter.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Whitby?

McDonald's in Whitby operates 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.