Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Cleanliness
While some customers praised the cleanliness of the location, others noted issues with dirty restrooms and unkempt dining areas.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rude or unhelpful behavior.
JY
James Yzerman
Dec 28, 2025
2.0
How hard is it to serve Happy Meals Pancake with apple slices? For Dine-in how could you missed 2 core items: pancake and apple slices?
Weak water pressure and no hot water on men’s room sink.
HH
Helen
Dec 25, 2025
4.0
It's light. It's a nice place. But management needs to remember the standards. The absence of items stated on the menu. The hair is in the food. Work on the mistakes.
IL
I L
Dec 25, 2025
1.0
They ruined multiple peoples Christmas breakfast. on the app you could order at this location but upon arrival there is no breakfast options and the staff offered no substitutions for their errors. they charged us $4 for hashbrown bites when i originally ordered hashbrowns will never recommend this place to anyone
AM
Annie MacPherson
Dec 22, 2025
5.0
This is our go to McDonald's not only for proximity but also because it has a playground wich my children love.
So far we've only had positive experiences while visiting this location.
AL
Amanda LeBlanc
Dec 13, 2025
1.0
We just went through the drive thru at 6am on our way to my son’s hockey game. We ordered breakfast for my family of 4 including 6 hash browns. They gave us 1! How do you forget 5 hash browns? Plus they didn’t give us straws.
What are McDonald's Brock location's regular opening hours?
McDonald's at 1301 Brock St. South, Whitby, is open 24 hours every day of the week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7 throughout the week, providing convenient service at all hours.
Can I get delivery from McDonald's Brock location?
McDonald's Brock offers delivery service 24 hours a day, 7 days a week.
What payment options are accepted at McDonald's Brock?
You can pay using American Express, Cash, Discover, Mastercard, and Visa at this location.
Is there an app to order from McDonald's Brock?
Yes, you can use the My McD’s App, available for both Android and iOS devices, to order easily.
What meals does McDonald's Brock serve?
The restaurant serves breakfast, lunch, and dinner, including options like coffee, breakfast items, and desserts.
Is McDonald's Brock family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children, and it offers a children's menu.
What nearby dining options are available around McDonald's Brock?
Nearby you can find eateries like Extreme Pita, Popeyes Louisiana Kitchen, Wendy's, and Tim Hortons, offering diverse food choices in the area.
Are there wellness or spa services near McDonald's Brock?
Yes, nearby wellness options include Lavish Lane Studio, Durham Yoga Beginners, Back In Line Wellness, Angelic Laser and Spa, GTA Home Spa, and United Wellness Center for various beauty and health services.
What attractions or outdoor activities are close to McDonald's Brock?
You can visit the Whitby Waterfront Trail for hiking and park activities or enjoy the Lake Ontario Whitby Marina nearby for lake views and recreation.