McDonald's

2.9
224 reviews
Dine-in Take-out

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
470 2nd Dughill Road, TRENTON, ON
K8V 5P7, Canada

Hours

Reviews

2.9
224 reviews
5 stars
54
4 stars
44
3 stars
25
2 stars
24
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and long wait times for orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect orders.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and unsanitary food handling practices.

Staffing Issues

Several reviews mentioned a lack of staff leading to slow service and disorganization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality on occasion.
  • RS
    Ranjeet Singh
    Jan 4, 2026
    5.0
    I usually have really bad experience at this store but yesterday it was different that is why I am posting 5 star reviews. I hope it stays the same every day.
  • KK
    Karan
    Jan 4, 2026
    5.0
    I had a big mac yesterday at 7:00PM . It was wonderful tasty and wellmade. I wanna take a moment to appreciate it as compared to other days when its messy always.
  • BP
    Brittanie Polmateer
    Dec 27, 2025
    1.0
    The girl on the front counter, absolutely DISGUSTING customer service. Attitude is the only thing that’s cooked at this restaurant as the fries are wayyy under cooked, and half filled. Judging by their other google reviews in the past year, this McDonald’s should really be looked at by head office and the attitude police.
  • SS
    Sherwin Sam
    Nov 21, 2025
    1.0
    The worst experience. Lazy staff, poor service and lack of basic decency to talk. Do your part for the money you get paid. Owners, please train your staffs and managers to treat customers with respect. They were clearly ignoring when we called out to them. Staffs gang up and ignore customers. Today, Nov 21, at 9.00pm. After waving and hauling from the counter for long they decide to step to the counter. Seeing the poor and demeaning attitude from the staff, decided not to buy anything. God knows what they'd do with our order. Didn't want to risk a spit burger. "For a moment thought these guys are on strike or something."
  • BB
    Bruce Browning
    Nov 17, 2025
    1.0
    Disgusting. Trash, food, dirty tables and bugs flying around. Honest to god.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Trenton?

McDonald's in Trenton is open daily from 7:00 AM to 10:00 PM.

Is there a drive-through service available at this McDonald's location?

No, this McDonald's location does not have a drive-through service; it is closed every day for drive-through.