McDonald's

2.8
223 reviews
Dine-in Take-out

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
470 2nd Dughill Road, TRENTON, ON
K8V 5P7, Canada

Hours

Reviews

2.8
223 reviews
5 stars
51
4 stars
44
3 stars
26
2 stars
24
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 15 minutes, even when the restaurant was not busy.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and unsanitary food handling practices.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rudeness and poor customer service skills.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food quality was good on occasion.
  • SS
    Sherwin Sam
    3 days ago
    1.0
    The worst experience. Lazy staff, poor service and lack of basic decency to talk. Do your part for the money you get paid. Owners, please train your staffs and managers to treat customers with respect. They were clearly ignoring when we called out to them. Staffs gang up and ignore customers. Today, Nov 21, at 9.00pm. After waving and hauling from the counter for long they decide to step to the counter. Seeing the poor and demeaning attitude from the staff, decided not to buy anything. God knows what they'd do with our order. Didn't want to risk a spit burger. "For a moment thought these guys are on strike or something."
  • BB
    Bruce Browning
    Nov 17, 2025
    1.0
    Disgusting. Trash, food, dirty tables and bugs flying around. Honest to god.
  • JS
    Jack Sehl
    Nov 11, 2025
    1.0
    Bought two Big Mac Meals during Monopoly and they gave the burgers in non-promotional packaging. Long line. Everyone seemed miserable.
  • GU
    Google User
    Oct 28, 2025
    1.0
    Refused exact cash for a coffee when their computer was down for orders. They are also extremely slow when their computers are working- always out of paper
  • DM
    Darren Murray
    Oct 24, 2025
    1.0
    I've waited up to 15 mins for a coffee that tasted burnt or old. The lady that works the counter most mornings can't make a coffee to save her life. You ask for a triple triple and it taste like she didn't put any sugar in. I was there one night for a big Mac combo. Was waiting and talking to another customer and we witnessed the kid who was making our big macs sneeze into his hand and continued making our burgers. We both said to wash his hands and make new ones he asked why. We both just requested our $$ back.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Trenton?

McDonald's in Trenton is open daily from 7:00 AM to 10:00 PM.

Is there a drive-through service available at this McDonald's location?

No, this McDonald's location does not have a drive-through service; it is closed every day for drive-through.