Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
1,684 reviews
5 stars
530
4 stars
414
3 stars
301
2 stars
139
1 star
300
What are people saying?
AI-generated from recent customer reviews
Hygiene Issues
Multiple customers reported concerns about cleanliness, including unsanitary food handling practices and dirty restaurant conditions.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times and incorrect orders.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or missing items, leading to dissatisfaction with the overall quality.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others reported rude or inattentive service.
Inconsistent Experience
Overall experiences varied significantly, with some customers having positive visits while others faced multiple issues, indicating a lack of consistency in service and food quality.
- JAJeffrey Acosta6 days ago4.0Good service
- JJJasonDec 28, 20251.0I’m counting 4 employees handling food with facial hair and no beard nets on. That’s seriously so gross. What’s your excuse for this? The largest fast food chain on the planet and you can’t afford or enforce beard nets? Seriously, FOUR employees with facial hair constituting the need for a beard net handling and making our food without any PPE. I have the right mind to call Public health. Seriously FIX THIS ISSUE ASAP. I will be watching every time I come in now
- KKkayDec 27, 20254.0Slow service
- ABAdam BlacklockDec 11, 20255.0The staff at this lcoation are wonderful Coming from Ottawa, this is very refreshing
- MBmike blackNov 26, 20251.0Never buy coffee at this location in the middle early morning around 3am !! This has been a handful of times when I. Have gone through the drive thru and bought a coffee on my way to work and was either cold or not fresh !!! It’s too bad a big chain like this and they can’t keep their coffee fresh !!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 18 Monogram Place, Trenton?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Delivery is not offered at this location, but in-store pickup is available.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24/7, every day of the week.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Does McDonald's at this location have options for families and children?
Yes, McDonald's welcomes families and children and has a children's menu.
What type of attire is recommended when visiting this McDonald's?
Casual attire is appropriate when visiting this McDonald's.
Are there any nearby gas stations close to McDonald's at 18 Monogram Place, Trenton?
Yes, nearby gas stations include Esso Canada, Pioneer Gas Station, and Petro-Canada, which can be convenient for customers fueling up before or after a meal.
What other dining options are available near this McDonald's?
Nearby dining options include Extreme Pita, Pizza Pizza, Subway, Mucho Burrito Fresh Mexican Grill, Mary Brown's Chicken, Wendy's, Burger King Canada, Poutineville Trenton, Starbucks Canada, and Tim Hortons, offering a variety of cuisines for customers to explore before or after their visit.
Are there any fitness or community centers near this McDonald's location?
Yes, nearby options include Quinte West YMCA, Anytime Fitness Trenton, and YMCA of the City of Quinte West where customers can work out or participate in community activities.