Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
1,668 reviews
5 stars
523
4 stars
411
3 stars
301
2 stars
137
1 star
296
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, dry, or poorly prepared food, with several instances of missing items in orders.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and restrooms, indicating inconsistency in hygiene standards.
Customer Experience
Positive experiences were noted with friendly staff and good service at times, but these were overshadowed by frequent complaints about service quality.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
- SBStefano Bargagni2 days ago4.0Ci sono rimasto male entrando e chiedendo un piatto che era bel bello in pubblicità fuori, mi hanno detto che sarà disponibile solo dopo le 11:30. Prima fate venire l'acquolina in gola e poi deludere. McDonald's state perdendo terreno.
- KKKatrine KrudersNov 2, 20253.0Food was cold burgers were dry and bus were tough. Fries were cold. Drinks were okay though
- LNlucas nautaOct 31, 20251.0Terrible Phthalates: Research has found phthalates like DnBP and DEHP, plastic-softening chemicals, in over 80% of fast food samples from McDonald's and other chains. These chemicals can disrupt hormones and are linked to reproductive issues, as well as learning and attention disorders in children�. Acrylamide and Acryline: Found in fried foods like french fries, these are recognized carcinogens formed during high-temperature cooking. Acrylamide has been shown to cause cancer in laboratory settings, and fries can carry a similar load of toxic chemicals as a pack of cigarettes��. Artificial Additives: McDonald's menu items often contain a variety of artificial additives (up to 78 across the menu). Notable ones include E-numbers such as sunset yellow (E110), quinoline yellow (E104), ponceau 4R (E124), and sodium benzoate (E211), all of which have been associated with behavioral problems in children�. Dimethylpolysiloxane: Used in frying oils for its anti-foaming properties, this silicone-based compound is not naturally occurring and has unknown long-term health effects. It is utilized more for cost-saving than for consumer benefit�. Glyphosate: Traces of this herbicide, classified as a potential carcinogen, can be found in fast food due to agricultural practices. Its health risks remain controversial at the low exposure levels present in food�. Seed Oils and Byproducts: French fries are made using seed oils that can produce harmful compounds (such as alpha, beta-unsaturated aldehydes) during frying, contributing to the toxic load�. MSG (Monosodium Glutamate): While its health effects are debated, chemically produced MSG is present and some experts assert it can be harmful�. PFAS Chemicals: McDonald's food packaging has previously been found to contain PFAS, also known as "forever chemicals," linked to various health problems. McDonald's has only recently announced plans to phase out PFAS globally by 2025
- SASaleh AbuhweigOct 26, 20251.0What a shame We are in 2025 and they still didn’t use gloves while they were preparing food!!!
- TGTarandeep GrewalOct 19, 20251.0Told us to pull to the 1st window and at least 10 cars have gotten their orders before us. Ridiculous wait time. Our order was 4 combos which does not take over 30 mins to make. Had to go back inside because they forgot fries and straws
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 18 Monogram Place, Trenton?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Delivery is not offered at this location, but in-store pickup is available.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24/7, every day of the week.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Does McDonald's at this location have options for families and children?
Yes, McDonald's welcomes families and children and has a children's menu.
What type of attire is recommended when visiting this McDonald's?
Casual attire is appropriate when visiting this McDonald's.
Are there any nearby gas stations close to McDonald's at 18 Monogram Place, Trenton?
Yes, nearby gas stations include Esso Canada, Pioneer Gas Station, and Petro-Canada, which can be convenient for customers fueling up before or after a meal.
What other dining options are available near this McDonald's?
Nearby dining options include Extreme Pita, Pizza Pizza, Subway, Mucho Burrito Fresh Mexican Grill, Mary Brown's Chicken, Wendy's, Burger King Canada, Poutineville Trenton, Starbucks Canada, and Tim Hortons, offering a variety of cuisines for customers to explore before or after their visit.
Are there any fitness or community centers near this McDonald's location?
Yes, nearby options include Quinte West YMCA, Anytime Fitness Trenton, and YMCA of the City of Quinte West where customers can work out or participate in community activities.