Morton's The Steakhouse

Reviews

• KK

  Kun Kenikanon

  Oct 27, 2025
  2.0
  My first and final experience with Morton's occurred on the evening of September 18. I made a reservation only for myself as usual. At first, everything was fine -- the host brought me to the seat and I selected the food I wanted. Once I have summarized my order, I observed through the dining hall and noticed that Morton's is one of the restaurants that visibly show what was going on in the kitchen through its kitchen pass, meaning that, as long as you are seated in the first floor, you see their operation. I also saw that there were not too many guests visiting the restaurant that night, so I stood up to photograph the counter, as I always do with the common sense that the station could be seen by literally anybody there. I stood approximately 4 meters away from the expansive hatch barricaded by a booth seating with no one in the way. And almost right after I shot the first photo, the male concierge, who greeted me when I arrived, suddenly appeared behind me and said, "You can't do that!" Before he escorted me back to my table, he told me a couple of things about their filming policies with aggression. I wish to be precise when it comes to my report, however, I was truly shocked, confused, and scared at the moment. This is because, when it comes to cooking station like this in any high-end restaurant, the purpose is to create connection and transparency between the establishment and the customers -- and the feedback of me appreciating and paying attention to their presentation and effort has always been positive. While I could not remember the exact words that he used, however, as I was conducted back to my table, all the surrounded guests look at us -- and this was the proof that his actions, language, and attitude intended to intimidate me as the only young (Southeast) Asian adult in the restaurant, and were unprofessional to me as a customer. Once I sat down, while having him standing over me, he commanded to destroy all the photos taken that night, to which he could see that I only took one photo and that it barely showed any details (half less than nowadays smartphone) as it was processed through a mini camera. Regardless, he walked away without saying anything and returned within 10 seconds, which tells me that he realized his mistake. In a calmer tone, but still questionable, he listed me Morton's corporate policy on filming and also social media distribution, which paused me again. This is because, on Morton's official Instagram, both now and when I dined there, states a contradictory statement in inviting guests to "Share your photos with us by using the tag #mortons". I was also puzzled by the fact that he was the person who ordered me to delete the photo and saw that it was deleted with his own eyes, so, what was the point in telling me this since there is nothing to be shared? He ended his one-sided conversation by saying either, "Understood?", or "Do you understand?" before walking away once again. This incident brought my memories back when I almost got my phone stolen by a group of thugs, where they pretended to be the police and told me that I could not photograph something that can be seen by quite literally anyone, and asked for my phone to be inspected by them. Not that the receptionist was trying to scam my phone, it was, however, the language and aggression he used against me that reminded me of that. Never in my life have I been threatened to not photograph the properties from the hospitality industry. The employees' reactions from the past, from restaurants ranging from all price range, include: a conversation about my overall experience, a query whether I am a critic, a warm greetings from the kitchen, an invitation to step inside, an invitation to return, and a request to share those photos on social media and with them. After that disaster, my server shifted her service from good to excellent as I believed she got to witness all of it. I did not want the catastrophe to affect her tip, so I remained generous with it, even though I just wanted to cancel everything and leave.
• GP

  Greg Puklicz

  Oct 26, 2025
  5.0
  After a considerable hiatus, I was back in Toronto and visited one of my old favored haunt on a Friday night. Wonderful to see Peter and especially Suzanne. It was like old times. And the food was delicious and service absolutely on point
• AK

  Alan Ku

  Oct 20, 2025
  5.0
  The service was excellent and the food was phenomenal. It was a great steakhouse experience. My wife loved it, and that’s all that matters.
• AS

  AJS Auto Sales

  Oct 17, 2025
  4.0
  Food took a long time to come out - they were quite busy. Our party thought it was Athena being slow but the reality was that kitchen was slow/busy. No excuse though. Main issue was that Athena didn't much support from her bus staff. We only saw the bus boy once and he didn't clear the entire table. She could have used help with clearing table (several times), water refills and no kitchen items....... Overall a good experience celebrating my son's convocation from university but not a great/exceptional one. One last point, valet parking is $25 - FYI - which I didn't expect, they should have said something - still would have used it since parking is tough around there but would have appreciated the heads-up. Anthony P
• JJ

  J join

  Oct 13, 2025
  5.0
  Best steak house in the GTA. All the food is incredible.

Frequently Asked Questions About Morton's The Steakhouse