McDonald's

3.2
1764 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2 Greystone Walk Drive, Toronto, ON
M1K 5J2, Canada

Hours

Reviews

3.2
1,764 reviews
5 stars
540
4 stars
351
3 stars
279
2 stars
142
1 star
452

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to an overall unsatisfactory experience.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Customer Experience

While some customers praised friendly staff and good food, the overall sentiment leaned towards dissatisfaction due to service delays and negative interactions.
  • KM
    Kim MacDonald
    Nov 14, 2025
    5.0
    Great service, friendly staff. My only issue is this location doesn't give the option on the app of removing some ingredients from your order. For example, the wrap, I have to ask them to not include cucumbers as the app doesn't give that choice like all other McDonald's locations. Even though I specifically asked at the drive through, they still included cucumbers. Please have this ingredient included as an option to opt out in the app. Appreciate it!
  • EJ
    Edward Johnston
    Nov 8, 2025
    1.0
    Just went through their lovely drive through.When the person on the other side couldn't listen to my order.Can somebody please explain to me how when you asked for a extra large coke?You get a large coke out of your order.One person gets a coke that's flat.And the other person gets a coke that tastes nice and crisp.When you ask for extra pickles on your big mac, you get no pickles on your big mac and three patties, shaking my head.What a disgrace old ronald mcdonald is rolling over in his grave
  • BD
    Brook-Lyn D'Cruz
    Nov 7, 2025
    1.0
    Very clearly ordered a sausage McMuffin and this is what we got. (Chicken) My husband had to walk all the way back to fix this mistake and they tried to TAKE BACK the sandwich they made wrong. Absolutely not.
  • BD
    Brook-Lyn Dcruz
    Nov 6, 2025
    1.0
    Live in the building near and come here for food/coffee all the time. Wanted to come here to say it's horrible. Service is terrible and you wait 15 minutes for an ice coffee when the store is empty. The click off ordered before serving so they're system cant tell it's late, and the drinks arrive quarter empty. Constantly hearing "sorry about that" from behind the counter lol. Can't wait to move. 💀
  • ST
    Sagar Tannir
    Oct 29, 2025
    2.0
    I visited this place about a month ago, and the experience was quite disappointing. My wife, son, and I had stopped by for a quick snack after visiting the dentist. We ordered our food, which arrived on time — no issues there. However, while eating, we noticed several flies flying around our table. I informed the staff, but they seemed too busy serving other customers and didn’t pay attention to my concern. Eventually, we had to throw the food away as the flies were sitting on our burger.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2 Greystone Walk Drive?

McDonald's at 2 Greystone Walk Drive is open 24 hours every day of the week.

When is the McDonald's drive-through available?

The drive-through is open 24/7, every day of the week.