McDonald's

3.7
2609 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
123 Yonge St, Toronto, ON
M5C 1W4, Canada

Hours

Reviews

3.7
2,609 reviews
5 stars
912
4 stars
696
3 stars
503
2 stars
175
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, restrooms, and unpleasant odors.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.

Operational Hours

Customers expressed frustration over misleading information regarding 24-hour service, with many finding the location closed during advertised hours.

Food Quality

Several reviews mentioned issues with food quality, including overcooked items and incorrect orders.
  • DD
    Deth2k
    2 days ago
    1.0
    Waited half an hour for a burnt sandwich
  • MI
    Mola I
    Nov 12, 2025
    1.0
    I give 0 stars What happened to the McDonald’s customer service? McDonald’s is known to have the best customer service training and what I saw yesterday was a poor reflection of that. The Employee name Rusqaya ( forgive my incorrect spelling of her name) was actively engaging in an argument with a customer. Instead of using her customer service training to deal deal with the customer she decided it was perfectly fine to engage the customer in an argument and escalate it, by not stopping when her co- workers asked her to stop. The co-workers were trying to de-escalate the situation by asking her to stop engaging in an argument with the customer. She continued. This is what your customer service training teaches now? I was very disappointed and disgusted in that display. Shame on Rusqaya and her poor customer service and lack of training. Shame on McDonald’s for condoning her disgusting behaviour
  • AA
    Alexander Al-Feghali
    Nov 9, 2025
    1.0
    you can watch your mcflurry melt over 6 minutes after midnight
  • FF
    Farah
    Oct 31, 2025
    5.0
    Nice 24HRS Micky Ds. They have 2 computer order stations you can use. It’s busy but they keep up with the orders nicely. No complaints. Location is nice if you’re walking by. You can find free parking across the street on the two roads that run perpendicular to Eglinton and paid parking. Near by. No parking on Eglinton.
  • NM
    Nick Mages
    Oct 30, 2025
    1.0
    I ordered a MC crispy sandwich and walk back to my hotel because I had to get to bed early and fly out in the morning and in the bag was a veggie sandwich. It's not rocket science. I called to ask them to refund it and they said I have to come in to get the money refunded. So I have to walk five blocks in the Rain from my hotel and then five blocks back to get a refund when I have to leave the city at 6:00 a.m. tomorrow. Do not visit this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 123 Yonge St, Toronto?

McDonald's at 123 Yonge St is open 24 hours a day, seven days a week, from Monday to Sunday.

Does this McDonald's location offer drive-through service?

No, the McDonald's at 123 Yonge St does not have drive-through service and is closed for drive-through all days of the week.