Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, restrooms, and unpleasant odors.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
Operational Hours
Customers expressed frustration over misleading information regarding 24-hour service, with many finding the location closed during advertised hours.
Food Quality
Several reviews mentioned issues with food quality, including overcooked items and incorrect orders.
DD
Deth2k
2 days ago
1.0
Waited half an hour for a burnt sandwich
MI
Mola I
Nov 12, 2025
1.0
I give 0 stars What happened to the McDonald’s customer service? McDonald’s is known to have the best customer service training and what I saw yesterday was a poor reflection of that. The Employee name Rusqaya ( forgive my incorrect spelling of her name) was actively engaging in an argument with a customer. Instead of using her customer service training to deal deal with the customer she decided it was perfectly fine to engage the customer in an argument and escalate it, by not stopping when her co- workers asked her to stop. The co-workers were trying to de-escalate the situation by asking her to stop engaging in an argument with the customer. She continued. This is what your customer service training teaches now? I was very disappointed and disgusted in that display. Shame on Rusqaya and her poor customer service and lack of training. Shame on McDonald’s for condoning her disgusting behaviour
AA
Alexander Al-Feghali
Nov 9, 2025
1.0
you can watch your mcflurry melt over 6 minutes after midnight
FF
Farah
Oct 31, 2025
5.0
Nice 24HRS Micky Ds. They have 2 computer order stations you can use. It’s busy but they keep up with the orders nicely. No complaints. Location is nice if you’re walking by. You can find free parking across the street on the two roads that run perpendicular to Eglinton and paid parking. Near by. No parking on Eglinton.
NM
Nick Mages
Oct 30, 2025
1.0
I ordered a MC crispy sandwich and walk back to my hotel because I had to get to bed early and fly out in the morning and in the bag was a veggie sandwich. It's not rocket science. I called to ask them to refund it and they said I have to come in to get the money refunded. So I have to walk five blocks in the Rain from my hotel and then five blocks back to get a refund when I have to leave the city at 6:00 a.m. tomorrow.
Do not visit this location.
What are the operating hours of McDonald's at 123 Yonge St, Toronto?
McDonald's at 123 Yonge St is open 24 hours a day, seven days a week, from Monday to Sunday.
Does this McDonald's location offer drive-through service?
No, the McDonald's at 123 Yonge St does not have drive-through service and is closed for drive-through all days of the week.
What types of services are available for order pickup or delivery at this McDonald's?
This location offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at McDonald's located on Yonge Street?
This McDonald's accepts payments via American Express, Cash, Discover, MasterCard, and Visa.
Which meals are served at McDonald's on Yonge Street?
McDonald's serves breakfast, lunch, and dinner meals at this location.
Does this McDonald's welcome families and children?
Yes, the McDonald's at 123 Yonge St welcomes families and children, and offers a children's menu.
Are there any fitness centers near McDonald's at 123 Yonge St where I can work out before or after my meal?
Yes, nearby you can find Goodlife Fitness and GoodLife Fitness Toronto 137 Yonge Street, both excellent options for fitness activities around your visit to McDonald's.
What nearby dining options are available near the McDonald's on Yonge Street?
Nearby dining options include Subway for sandwiches, Mamma's Pizza for Italian food, and Sud Forno bakery and Italian restaurant, giving you a variety of choices close to McDonald's.
Are there shopping centers or landmarks close to McDonald's at 123 Yonge St to visit?
Yes, Merry Hill Shopping Mall is nearby for shopping, and the Arcade Building is a notable landmark that you might want to check out before or after your meal.
How can nearby public services influence my visit to McDonald's at Yonge & Te?
The Immigration and Refugee Board of Canada is nearby, so customers visiting this government office can conveniently grab a meal at McDonald's before or after their appointment.