McDonald's

3.2
726 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
65 Front Street West, TORONTO, ON
M5J 1E6, Canada

Hours

Reviews

3.2
726 reviews
5 stars
274
4 stars
120
3 stars
64
2 stars
45
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, including rudeness and lack of attention.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or poorly prepared items, while others appreciated the taste and freshness.

Cleanliness

The location was generally noted for being clean, although some reviews mentioned concerns about staff hygiene practices.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unhelpful interactions.

Efficiency

While some customers experienced quick service during busy times, many others expressed frustration over slow service and disorganization.
  • MC
    Mohd Rizwan Choudhary
    3 days ago
    1.0
    Dear McDonalds. Chcek the quality and thickness of your strawberry shake which I ordered recently. It was soo thick, warm and extra sweet I think one who was making it he added the half bottle in it. I have to use extra straw so blend it and broke one of it during the process. I am gonna add a compliant to food safety Ontario for bad food quality and immediately I got stomach issue from same bad drink. You deserve zero for this and a right action with penalty by food safety department. Terrible service so far.
  • HJ
    Hemakshi Jani
    Nov 16, 2025
    1.0
    This is absolutely not done. We ordered spicy McVeggie and these guys gave us the chicken burger inside a McVeggie burger packet. We don't even eat eggs and we had to bite down the chicken burger unknowlingly. The staff just apologized and were very occupied. We understand that it is a mistake from your end but from our end it's a blunder which we had to face. So not done. Literally unsatisfied and disappointed with the service. Never going to McD anymore. Worst time.
  • JO
    Jessica O
    Nov 16, 2025
    2.0
    The mcdonalds wasn't even busy when I was there, 1 person was dedicated to drinks. I ordered a coffee with 2 milk, and got a coffee that is 1/2 filled with cream. I make the same order at other mcdonalds and never received anything like this. How can you mess up a simple coffee when you have max 2 drinks to manage at a time. This location is also always busy and never seem to have enough staff because it takes a long time to receive your order. Have also been there before where I just order a coffee, I see it placed on the rack ready to go and it takes the other worker 5 mins to give it to me.
  • LT
    Lysenne Tran
    Nov 14, 2025
    5.0
    Michelle is a very genuine & generous manager; she’s what delighted my experience today! this place deserves an increase in stars 🍦πŸ₯žπŸŸ
  • KA
    Kevin Agustin
    Nov 10, 2025
    4.0
    I did just want to shout out a worker at this location, I've dealt with an off and on stutter my whole life and this time it was pretty bad, all the kiosk were in use so I had to order at front counter, the person who was there was super nice and helped me through my order. I really appreciated that.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 65 Front Street West, Toronto?

McDonald's is open daily from 5:30 AM to 11:59 PM on weekdays and from 6:30 AM to 11:59 PM on weekends.

Does this McDonald's location offer drive-through service?

No, the McDonald's at this location does not offer drive-through service.