Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of overall service.
Cleanliness
Multiple reviews highlighted significant cleanliness issues, including dirty dining areas and concerns about food safety.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and stale or expired food.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and rudeness.
SR
Slot Reality
3 days ago
1.0
Restaurant has two tables and so almost no seating room. It's full with uber eats orders and only one cash register possibly the worst McDonald's restaurant in Canada. It's full avoid at all costs. Hamburgers are anything but a tiny big mac. They want to charge you for mayonnaise with McDonald's high prices. Washroom is a priority for uber and delivery driver's. It's really bad.
KC
Kitty Cat
5 days ago
2.0
I got the McGriddle and the splash lemon and well the food was good but the lemonade tasted like battery acid and smelled like hand sanitizer and is making my stomach hurt so clean the machines
LN
Leila Nucci
Jan 4, 2026
5.0
The visit stayed on schedule.
MS
Maayan Shavit
Dec 26, 2025
3.0
The McDonald's in Toronto is shameful. The food portion became extremely smaller and the price got higher! The burgers all small size now. Very disappointing.
EH
Elizabeth Hale
Dec 6, 2025
2.0
Friendly enough staff but the service is horribly slow. I waited way too long for my food. Wouldn’t recommend if you’re in a hurry.