McDonald's

3.2
1631 reviews
McDelivery Only

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
20 Eglinton Ave E (& Yonge), TORONTO, ON
M4P 1A9, Canada

Hours

Reviews

3.2
1,625 reviews
5 stars
480
4 stars
325
3 stars
275
2 stars
169
1 star
376

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Customer Service

Customer service experiences varied widely, with some praising staff while others reported rudeness and poor management.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and concerns about food safety.

Speed of Service

Customers frequently mentioned long wait times and slow service, particularly during busy hours.
  • JL
    jamal loukili
    1 day ago
    1.0
    I am writing this comment because I had the worst experience of my life at this McDonald’s. The level of dirtiness is unacceptable; an inspection is really necessary because this restaurant does not meet McDonald’s cleanliness standards. In addition, one member of the staff was extremely rude and aggressive. I don’t know his name because it is not shown on his shirt. He talks to customers as if he were at home. Thank you and have a nice day
  • EC
    Eli Cohen
    2 days ago
    2.0
    Why do your fries taste like fish? Best not to think about it too much. They’re pretty quick at least. They can grill a burger and serve it to you cold and overcooked in an astonishingly short time. I just walked in there for a quarter pounder and thought I might have to actually fight a guy to get my food. Update: I did have to fight a guy for my food. He was a delivery driver and wanted my order regardless of what was in it. Chances are I’ll kick you off your bike if you give me the opportunity
  • EJ
    E J
    Nov 13, 2025
    1.0
    The staff is SO bad here. They are horrible at their jobs. I have ordered from here tons (unfortunately closest to me or I’d never go here) and they have quite literally never gotten my order correct. They never read the actual order and just make things however they feel like. They’re also super rude about it when you try to get it fixed. Which is annoying because if you hate your job so much why don’t you quit and give it to one of the other hundred of thousands of people that NEED a job and would do anything to have one. I’ve worked in food service for 10+ years and it’s not that hard at all, ESPECIALLY fast food. It might be fast paced, but definitely not hard. One thing that really bothers me too is that EVERY time I order through uber they never give me my extra PAID for sauce for my 6nugget combo. I don’t know if they think it’s free but no, it’s not. A combo already comes with one sauce, so you need to add a second sauce. That’s the smallest of problems they have, but irritating regardless. Stop ripping people off. Do better or quit your job if you can’t.
  • KA
    Krish Amin
    Nov 10, 2025
    1.0
    Leaving 1 star solely because of the kitchen. They mess up almost every single order it’s honestly unbelievable. Unless you check your food before leaving, something will be wrong. The kitchen clearly has zero quality control and it’s been this way for a while. The only good thing about this location is Mr. Arun at the counter. He’s polite, attentive, and actually cares about customers. But the kitchen is a disaster and completely ruins the experience.
  • EC
    Eddie C
    Oct 29, 2025
    1.0
    I don’t ever leave reviews let alone for a McDonald’s but bro I can guarantee that they’ve messed my orders up here 95% of the time on a good day 99 % If you’re ordering courier. Be wary if you’re ordering here and make sure you’re verifying everything they give you.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 20 Eglinton Ave E in Toronto?

McDonald's at 20 Eglinton Ave E is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-through service?

No, the drive-through is closed every day at this location.