Several reviews highlighted unsanitary conditions inside the restaurant, including dirty tables and lack of proper food handling practices.
Mixed Food Quality
While some customers praised the freshness and taste of the food, others experienced issues with incorrect or poorly prepared items.
Accessibility Problems
Customers expressed frustration over limited ordering options, particularly for those without smartphones or vehicles.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and efficient service from specific employees.
SS
Synae stesia
5 days ago
3.0
Too small, uncomfortable for people with long legs to sit down. The tables are fixed in some areas. Because of the hospital's proximity, it's a big intersection with high tourist and young nightlife visitors. The place should be open until midnight, if not 2 AM.
The bathroom is smelly and often dirty, but on the positive side, it's open to everyone, which is helpful for homeless people who can't go to Tim Hortons because it's 7/7 out of order.
I think that a long-hour McDonald's would have been a humane option to help people who have nowhere else to go, such as hospital patients just released and people from the shelter.
JR
Jesse Rivera
6 days ago
3.0
No kiosks to order at, just face to face and they're actually busy with drive-thru
No self serve refills = the lack of trust stings
Not open 24hr anymore, a beacon in the long Torontonian night is snuffed forever
Bathrooms yes
No vestibule = freeze your nalgas off dine-in experience
Check your bags before you go they often forget 1/3rd of the order and make sure to ask for ketchup
Overall its a functional McDonalds in an ever evaporating pool of service and as time grinds ever onward the usefulness and desirability of this location forms ever more rings in the puddle of your dreams.
Remember there's a Popeyes a block north. Enjoy.
DF
Dan Forget
Nov 17, 2025
4.0
This place is not for everyone but it's one of my favorite McD's. The staff are above average. The food is what you expect to find at McDonald's. It has a drive thru which is rare for downtown Toronto. It's in an older neighborhood where people face many challenges but you can still sit and enjoy your meal. Bathrooms are maintained. If you like to interact with people this my be a good choice.
5A
501 ashok
Nov 13, 2025
1.0
I had a really bad experience at McDonald’s today. The staff seemed uninterested and unhelpful — my order took much longer than expected, and when I finally got it, the food was cold and not made properly. I tried to ask for help, but no one seemed to care or even apologize.
McDonald’s usually provides quick and friendly service, but this visit was very disappointing. I hope management takes this seriously and improves the staff’s attitude and quality of service.
KM
Kurdish Man
Nov 9, 2025
1.0
I bought a Big Mac menu here today. My fries were waiting and I asked for them to change it. They told me to wait 3 minutes but no one apologized and no one spoke to me to make up for it. I worked as a manager at McDonald's. Should such behavior never be exhibited? Your name is Ramtin. They told me that. The reason I'm writing this is because customers are never your slaves. You have to respect them and give them good service. If you can't do it, stay home, okay?
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, from Monday to Sunday.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 every day of the week.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours daily, all week long.
What meal times are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options can I use at this McDonald's?
You can pay by American Express, Cash, Discover, Mastercard, or Visa.
Does this McDonald's welcome families and children?
Yes, families and children are warmly welcomed here.
Are there any nearby pharmacies where I can pick up prescriptions after visiting McDonald's?
Yes, nearby pharmacies include Guardian Pharmacy and Bathurst Dundas Pharmacy Ltd for your convenience.
What nearby coffee shops can I visit along with McDonald's?
You can visit Tim Hortons and Milky's, both nearby coffee shops offering great beverages and snacks.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Subway, Village Pizza Dundas, and Popeyes Louisiana Kitchen.
How can the Toronto Public Library nearby enhance my visit to McDonald's?
You can enjoy a meal at McDonald's before or after visiting the Toronto Public Library for reading, study, or community events, both within walking distance.