Numerous reviews highlighted rude and dismissive staff, with many customers expressing frustration over poor customer service and long wait times.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and staff not following hygiene protocols.
Order Accuracy
Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction with the service.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold or stale items being served.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the overall poor service.
PS
Phil Shady
Nov 16, 2025
2.0
It was alright, nothing worth while
BM
Byron M
Oct 31, 2025
1.0
Took 20 mins for nuggets and poutine the workers don’t got a clue in the world and on top of that I open the bag and there’s no fork.
MA
Min Prasad Adhikari
Sep 20, 2025
1.0
This store charged me $3 for medium black ice coffee and said that is standard price. Sucker.
JL
Jackie Le
Aug 15, 2025
1.0
Hamida was extremely rude and dismissive , she got my order completely wrong and mis-inputted items on the screen. Very disappointed with my experience!
AT
Amanda To
Aug 11, 2025
1.0
Everything about this place was terrible....the staff are all rude and the place is absolutely filthy!
Had to wait almost 30mins just for my food and staff don't even wear gloves/hairnets while working. Also when I got my food I sat down and got up to fill my drink cup manager yelled at me saying I couldn't refill even though I haven't filled my cup yet. She insisted that she saw me when I literally didn't....
Such a terrible experience I just took my food and left.