Numerous customers reported slow service, rude staff, and missing items from their orders.
Inconsistent Quality
Many reviews highlighted problems with food quality, including incorrect orders and poorly prepared items.
24/7 Availability
Customers expressed frustration over the misleading 24-hour service claims, with reports of being turned away during late hours.
Positive Staff Experiences
Some customers praised specific staff members for their helpfulness and good service, contrasting with the overall negative feedback.
JT
Jay Trubisky
4 days ago
1.0
Horrible service, waited 10 mins at the counter to have my order taken while employees wandered around.
LL
Laineyyy
Jan 3, 2026
1.0
I'm not sure why their drive-thru takes so long. By the time we got our food, the food was cold. It was such a joke. Will never be coming back here.
RJ
Raymond Janson
Dec 31, 2025
1.0
Open 24/7 but told they won't serve before 4:30am. They won't serve a cup of coffee at 4:28am. You're open TWENTY FOUR SEVEN, get your act together McDonalds. Reported this location to corporate.
LC
Lucky Coin
Dec 28, 2025
1.0
Every time I come to this McDonald’s, it’s always something — especially overnight. Missing items, rude attitudes, or both. Tonight was the full combo.
4 a.m., empty drive-thru, ordered hotcakes and got no syrup, no fork, no knife — just pancakes and audacity. Went back for the missing items and got attitude like I was asking for a loan, not my own food.
Shout-out to Vanessa (the manager) and the older Filipino lady, I believe her name is Marlene (sorry if I got the name wrong). They actually care, do their jobs properly, and deserve raises.
The daytime staff understand the assignment.
The overnight crew? Please stop packing bags like it’s a guessing game. I’ll drive to another McDonald’s before coming here overnight again.
KK
Keshia
Dec 17, 2025
1.0
Where do I begin... let's start with the time of opening the dining area. It says online 24hrs but you get there at 545 and the doors are locked and the staff are hiding when you try to get their attention. Next let's go to my last 2 dine in experiences. I was sitting eating my food and it wasn't that busy. This older male employee asked me to move my stuff so he could wipe my table. He calls you baby trying to get your attention. "Please baby just move your things so I can wipe over here. Thank you baby. " I'm a grown women and this made me very uncomfortable. Again another day. Same time same employee. Wants me to move me feet so he can mop. I told him no I'm eating my food and to leave me alone. Get this man off the floor and tell him to stop harassing the diners. Unacceptable.
What are McDonald's regular hours of operation at 2362 Finch Avenue West?
McDonald's at 2362 Finch Avenue West is open 24 hours every day of the week.
During what hours is the drive-through service available at this McDonald's location?
The drive-through service is open 24 hours every day at this McDonald's.
Can I get delivery service from this McDonald's and when is it available?
Yes, delivery is available 24/7 at this location.
Does McDonald's at Finch Avenue West offer in-store pickup?
Yes, in-store pickup is available at this location.
What types of meals does this McDonald's location serve?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the attire recommended for customers visiting this McDonald's?
Casual attire is recommended when visiting this location.
Are there any nearby places where I can get a car wash after visiting McDonald's?
Yes, Mega Car Wash is located nearby where you can get your car cleaned after your visit.
If I want to grab another meal or a coffee nearby, what options are close to McDonald's at Finch Avenue West?
Nearby options include Caribbean Heat 3 for Caribbean cuisine, Burger King Canada for fast food, and Xe Kem Ice Cream and Desserts for ice cream and desserts.
How can I access McDonald's at 2362 Finch Avenue West via public transport or navigate the area easily?
While specific transit stations are not listed, the McDonald's is located in a busy area near popular businesses and services like CIBC and the Finch Centre Jewellers, making it convenient to navigate via local transit and landmarks.