McDonald's

3.5
2000 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2362 Finch Avenue West, TORONTO, ON
M9M 2C7, Canada

Hours

Reviews

3.5
2,000 reviews
5 stars
718
4 stars
429
3 stars
321
2 stars
129
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and missing items from their orders.

Inconsistent Quality

Many reviews highlighted problems with food quality, including incorrect orders and poorly prepared items.

24/7 Availability

Customers expressed frustration over the misleading 24-hour service claims, with reports of being turned away during late hours.

Positive Staff Experiences

Some customers praised specific staff members for their helpfulness and good service, contrasting with the overall negative feedback.
  • JT
    Jay Trubisky
    4 days ago
    1.0
    Horrible service, waited 10 mins at the counter to have my order taken while employees wandered around.
  • LL
    Laineyyy
    Jan 3, 2026
    1.0
    I'm not sure why their drive-thru takes so long. By the time we got our food, the food was cold. It was such a joke. Will never be coming back here.
  • RJ
    Raymond Janson
    Dec 31, 2025
    1.0
    Open 24/7 but told they won't serve before 4:30am. They won't serve a cup of coffee at 4:28am. You're open TWENTY FOUR SEVEN, get your act together McDonalds. Reported this location to corporate.
  • LC
    Lucky Coin
    Dec 28, 2025
    1.0
    Every time I come to this McDonald’s, it’s always something — especially overnight. Missing items, rude attitudes, or both. Tonight was the full combo. 4 a.m., empty drive-thru, ordered hotcakes and got no syrup, no fork, no knife — just pancakes and audacity. Went back for the missing items and got attitude like I was asking for a loan, not my own food. Shout-out to Vanessa (the manager) and the older Filipino lady, I believe her name is Marlene (sorry if I got the name wrong). They actually care, do their jobs properly, and deserve raises. The daytime staff understand the assignment. The overnight crew? Please stop packing bags like it’s a guessing game. I’ll drive to another McDonald’s before coming here overnight again.
  • KK
    Keshia
    Dec 17, 2025
    1.0
    Where do I begin... let's start with the time of opening the dining area. It says online 24hrs but you get there at 545 and the doors are locked and the staff are hiding when you try to get their attention. Next let's go to my last 2 dine in experiences. I was sitting eating my food and it wasn't that busy. This older male employee asked me to move my stuff so he could wipe my table. He calls you baby trying to get your attention. "Please baby just move your things so I can wipe over here. Thank you baby. " I'm a grown women and this made me very uncomfortable. Again another day. Same time same employee. Wants me to move me feet so he can mop. I told him no I'm eating my food and to leave me alone. Get this man off the floor and tell him to stop harassing the diners. Unacceptable.

Frequently Asked Questions About McDonald's

What are McDonald's regular hours of operation at 2362 Finch Avenue West?

McDonald's at 2362 Finch Avenue West is open 24 hours every day of the week.

During what hours is the drive-through service available at this McDonald's location?

The drive-through service is open 24 hours every day at this McDonald's.