Numerous customers reported rude and unhelpful staff, with specific complaints about managers being dismissive and unprofessional.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food being served.
Cleanliness Concerns
Customers noted unsanitary conditions in the bathrooms and dining areas, with some mentioning dirty tables and outdoor patios.
Mixed Food Quality
While some customers enjoyed their meals, others reported issues with food quality, including burnt items and incorrect preparation.
Busy Environment
The location is often crowded, leading to long wait times, but some customers appreciated the fast service during peak hours.
MH
Max Herrmann
Jan 4, 2026
5.0
Everything was completed correctly.
TP
thexrygaming pro
Jan 2, 2026
1.0
No refills for soda ðŸ˜ðŸ˜ they didn't even mention it until I asked after like why ru scamming me
SD
Sina Davari
Jan 1, 2026
5.0
Nice place
SS
Sophoklez
Dec 23, 2025
2.0
They gave me a skor mcflurry when I ordered an oreo mcflurry. Their self checkout does not split bills so I waited in line to pay for an order I could have already had. And they messed up the order. The size of the mcflurries have gotten significantly smaller. At least you could have gotten it right.
What are the opening hours of McDonald's at 1000 Gerrard Street E?
McDonald's at 1000 Gerrard Street E is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not have a drive-through service; it is closed every day for drive-through.
What meal options are available at McDonald's Gerrard Square?
They serve breakfast, lunch, and dinner, including classic items like the Big Mac and Quarter Pounder.
Can I order food delivery or in-store pickup from this McDonald's?
Yes, this location offers both in-store pickup and delivery services.
What payment methods are accepted at McDonald's Gerrard Square?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's Gerrard Square family-friendly?
Yes, the location welcomes families and children and has a children's menu.
What is the dress code at McDonald's on Gerrard Street?
The dress code is casual at this McDonald's location.
Which nearby places can I visit before or after dining at McDonald's Gerrard Square?
You can visit nearby places such as Minute Key for locksmith services, Beddington’s Bed & Bath for home goods, or Kin Kin Bakery and Bubble Tea for desserts and drinks.
Are there other fast food restaurants near McDonald's at Gerrard Square?
Yes, nearby fast food options include Subway and Little Caesars pizza restaurant, offering convenient alternatives or additional dining choices.
How can I use nearby transit or shopping centers to find McDonald's Gerrard Square?
McDonald's is located within Gerrard Square shopping center, making it easy to find while visiting the mall or nearby stores like Winners and The Home Depot.