Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
1,526 reviews
5 stars
675
4 stars
337
3 stars
187
2 stars
57
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow response times, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, such as cold or undercooked items, incorrect orders, and overall dissatisfaction with taste.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty bathrooms and unkempt dining areas.
Customer Experience
Mixed experiences were reported, with some customers praising friendly staff and good service, while others felt disrespected or ignored.
Operational Issues
Customers experienced problems with order accuracy, technical issues with the app, and inconsistent participation in promotions.
- KBkhalil bukushNov 13, 20255.0Sahra is my FAVOURITE employee over here. She’s always friendly and helpful and HILARIOUS god she’s so funny. I came in yesterday and she made me the best ice coffee and made it so fast. She’s amazing at her job and gosh also just incredibly gorgeous. Keep up the good work Sahra.
- SLSimon LeeNov 13, 20255.0This is the best McDonald's I have ever been to. It feels like stepping into a McDonald's 10 years ago. The place is clean, the food is done fast and well, and all of the staff are high school or college students.
- BBBrianNov 12, 20251.0It used to be a solid McDonalds, but it's gone downhill in the last year. Slow service and appears to have a staff shortage. They even gave me expired apple slices I bought for the kids.
- JRJames RobertsNov 5, 20253.0Drive thru was really challenged. Very slow. Cold food, weak soft drink in only a 3/4 filled cup. Ice was melted. Not good for such a new location.
- DDDiana DawoodOct 27, 20252.0I visited this location for the first time, and while my order was correct and everything went smoothly in that regard, I did have an uncomfortable experience with one of the workers. While I was waiting, a young Black woman gave me a very unpleasant look and seemed visibly unhappy to be there. When another employee handed me my order, the same worker from before smiled in a way that felt mocking, then rolled her eyes and walked away. It made me feel singled out and disrespected for no clear reason. I don't usually say anything, but this left a terrible impression. I hope management can address this behaviour, as it made what should have been a simple visit feel uncomfortable. HIRE BETTER PEOPLE WITH CUSTOMER SERVICE, NOT MEAN GIRLS.
Frequently Asked Questions About McDonald's
What are the opening hours for dining in at McDonald's at 17 William Kitchen Road?
The dining area at this McDonald's location is open 24 hours every day from Monday to Sunday.
Can I get delivery service from McDonald's 24/7?
Yes, McDonald's offers delivery service 24 hours a day, every day of the week.
Is drive-through available around the clock at this McDonald's?
Yes, the drive-through at this McDonald's is open 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 17 William Kitchen Road serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner meals.
Can I pick up my order in-store at this McDonald's?
Yes, McDonald's provides in-store pickup and delivery services.
What type of attire is recommended when visiting this McDonald's?
Casual attire is appropriate when visiting this McDonald's location.
Which nearby transit or shopping locations can help me find this McDonald's?
Kennedy Commons shopping center is nearby, making it a useful landmark when visiting McDonald's at 17 William Kitchen Road.
Are there other dining options around this McDonald's?
Yes, nearby dining options include Subway, Cafe Mirage Grill & Lounge, Mucho Burrito Fresh Mexican Grill, Nando's, Jollibee, Sunset Grill, Dosa Boyz, Chatime Bubble Tea, and Naan Kabob.
What other services are available near McDonald's at 17 William Kitchen Road?
Nearby, you can find financial services such as TD Canada Trust, Meridian Credit Union, and professionals like Ben So - TD Financial Planner, as well as retail stores like Dollarama, Sleep Country Canada, and electronics at Visions Electronics.