Mixed reviews on service; some staff are praised for friendliness and helpfulness, while others report poor customer service and order mistakes.
Cleanliness Issues
Several customers noted cleanliness problems, including dirty tables and unsanitary conditions, which negatively impacted their experience.
Food Consistency
Food quality is inconsistent, with reports of cold or stale items, incorrect orders, and smaller portion sizes compared to previous experiences.
Positive Atmosphere
Despite some negative feedback, many customers appreciate the friendly atmosphere and the restaurant's suitability for families, including activities for children.
Efficiency
Service speed varies; some customers experienced quick service while others reported long wait times and issues with self-serve machines.
LM
Lori Martineau
3 days ago
5.0
Friendly service, outstanding team hot fast food service, excellent team.
AS
Arvind Singh Sajwan
Nov 11, 2025
5.0
We tried a veg & non veg burger both were hot & delicious.The service guy was helpful to understand the combo & price etc.Store was clean organized easy to order.Most importantly I ordered McDonald burger after ages & they improved their product in the next level. We are so glad to see everything is improved & modernized.Cheers guys.
DM
Dylan Myllyniemi
Oct 30, 2025
3.0
Fine service but they really don't seem to understand plain also means no onions they will do there damn best to give you the onions no matter how much you say plain cheeseburger they hear plain cheeseburger filled to the brim with onions
DS
Domz Swoop
Oct 6, 2025
5.0
I visited recently and was really impressed by the service . A lady in a mehroon uniform with a big smile took my order brought it to my table and checked if I needed anything else. She was so kind and even helped an elderly disabled person nearby . I didn’t catch her full name but she told me “Jazc something .” Her genuine service and smile honestly made my day
NS
navneet sharma
Sep 29, 2025
1.0
Worst experience and bad customer service by indian girl. Always try to provide bad service.
What are the opening hours of McDonald’s at 777 Memorial Avenue in Thunder Bay?
McDonald’s at 777 Memorial Avenue, Thunder Bay is open daily from 7:00 AM to 11:00 PM.
Does this McDonald’s location have a drive-through?
No, this McDonald’s location does not offer drive-through service.
Can I order delivery or in-store pickup from this McDonald’s?
Yes, you can use both in-store pickup and delivery services at this location.
What types of meals are served at this McDonald’s?
This McDonald’s serves lunch and dinner meals.
What payment options does this McDonald's location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald’s welcome families and children?
Yes, the location welcomes families and has a children’s menu available.
Is this McDonald’s location suitable for casual attire?
Yes, the attire at this McDonald’s location is casual.
Which nearby places could I visit before or after dining at McDonald’s on Memorial Avenue?
Nearby places include Walmart Canada for shopping, PetSmart for pet needs, and Atmosphere Thunder Bay for outdoor gear shopping.
Are there financial services near McDonald's on Memorial Avenue?
Yes, H&R Block Canada and Western Union are nearby for your financial service needs.
If I need a quick meal near other services like key repair or auto detailing, is McDonald’s nearby?
Yes, McDonald’s is close to Minute Key locksmith services and KrisavDetail Car Detailing Universe for convenient meal options while you attend to those needs.