McDonald's

3.1
1814 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1740 Regent St S.,, SUDBURY, ON
P3E 3Z8, Canada

Hours

Reviews

3.1
1,814 reviews
5 stars
477
4 stars
375
3 stars
298
2 stars
190
1 star
474

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff interactions, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about missing items and incorrect orders.

Cleanliness

Customers frequently noted dirty tables, overflowing garbage, and unsanitary conditions in the restaurant.

Staff Performance

While some staff were praised for being friendly and helpful, many reviews highlighted a lack of training and professionalism among employees.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with several customers experiencing long wait times.
  • SL
    Seth Lagadin
    1 day ago
    1.0
    never get the order correct. EVER! had a big fortnite tournament coming up and they gave me a chocolate milkshake instead of a sprite and told me it was the same thing.
  • NL
    Nick Lafontaine
    Nov 17, 2025
    2.0
    This is one of those fast food places that solely focuses on their drive thru times. If you order in the store, expect to wait 15-20 minutes for your order
  • MM
    M M
    Nov 14, 2025
    1.0
    Ordered a chocolate shake, and was given a vanilla shake. Brought it back to let them know about the mixup, and the lady told me it was a chocolate shake "underneath" the vanilla on top. I asked why, she said she didn't know. Took a spoon to see if there was any chocolate in it, and lo and behold, there wasn't. Round of applause for the straight face dishonesty and not even taking time to double check, despite being asked.
  • RK
    Rachel Kagagins
    Nov 1, 2025
    1.0
    Food was good, my son loved it! The service was horrible. The woman who was dealing with paying wouldn't take a 5$ bill that was slightly ripped on the top. She gave us a hard time and told us she wasn't allowed to to take it. She was calling for her manager so we just gave her change and she took that. We go to get right after and they had no problem taking a tiny ripped 5$ bill.
  • ST
    Starla Threw
    Oct 28, 2025
    1.0
    I went to the drivethru and watched as other cars passed through one lane and I got ignored. There were even no cars in the other lane for like 3 minutes and still no one took my order. I pulled up to the window because I figured the mic on that side must’ve been broken or something. And the moment I told the girl what had happened she said “I’m not dealing with this” and started yelling for the manager. Which I found was extremely rude, especially since I was just calmly asking her why no one had taken my order yet. Then the manager who was quite nice came and took my order but I can’t shake how disrespected I felt by the other girl.

Frequently Asked Questions About McDonald's

What are the McDonald's access hours at 1740 Regent St S., Sudbury?

McDonald's at 1740 Regent St S., Sudbury is open every day from 5:00 AM to 11:59 PM for in-store access.

Is McDonald's at this location open 24 hours for delivery?

Yes, McDonald's Sudbury offers delivery service 24 hours a day, seven days a week.