McDonald's

3.1
1960 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1194 Kingsway, SUDBURY, ON
P3B 2E8, Canada

Hours

Reviews

3.1
1,960 reviews
5 stars
517
4 stars
398
3 stars
343
2 stars
230
1 star
472

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to detail.

Cleanliness

Multiple reviews highlight unsanitary conditions, dirty tables, and unkempt dining areas.

Customer Service

Reports of rude staff behavior and poor service, particularly in handling complaints.

Speed of Service

Consistent feedback on slow service, especially in the drive-thru, with long wait times reported.

Food Quality

Issues with food quality, including cold items, undercooked food, and overall dissatisfaction with meals.
  • RM
    Ryan Misener
    Nov 15, 2025
    1.0
    Wish I could give zero stars. Hair in the burger and my coke is literally just awful brown water.
  • LF
    Lorna Frost
    Nov 13, 2025
    5.0
    Pretty clean location considering it has the playpark inside. Love that it still has the pop refill station!!! Just wish the citybwould put a cross walk outside from the other side of the road for those that have to use public transportation, no crosswalk close enough.
  • CC
    Clay
    Nov 11, 2025
    1.0
    Refuse to take hundred dollar bill with a sign behind the counter that customer can’t see! The server could barely speak English and laughed when told to just cancel order.
  • JS
    Jon S
    Nov 7, 2025
    1.0
    Got a crispy chicken wrap. Go to eat it, noticed a 4 inch piece of sharp plastic bristle in my wrap. Good thing I didn't bite down right away and eat that. Could've caused some major damage. Will never eat here again. Service is always terrible and for making over $17 an hour, I expect a higher standard from staff. Can barely understand the staff of a good day and they have no customer service skills. Buyer beware when eating here.
  • MM
    Matthew
    Nov 2, 2025
    1.0
    How many times can a business mess up an order. Once again missing food. This after they handed me the wrong order, looked through the bags and still could not get it right. Perhaps stop erasing the order screen to keep your times low. Or maybe just look at the darn ticket ATTACHED to the bag.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1194 Kingsway, Sudbury?

McDonald's at 1194 Kingsway, Sudbury is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.