At East Side Mario's Sudbury we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Service quality varied significantly; while many servers received high praise for their attentiveness and friendliness, several reviews highlighted slow service and poor management response to issues.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported cold, poorly prepared dishes and discrepancies in portion sizes.
Customer Experience
Overall customer experiences were mixed, with some enjoying their visits and others expressing disappointment due to long wait times, missing items, and unclean conditions.
Staff Performance
Several servers, particularly Payton, Mackenzie, and Emily, were frequently mentioned positively, indicating strong individual performances amidst broader service issues.
GA
Gerald Allan
1 day ago
2.0
Today I ordered a lunch sausage and penne meal. The bread which was listed as being garlic bread was just bread and butter. There were 2 thin slices of Sausage and a several THIN PIECES OF PEPPER and some penne noodles with passable sauce. The restaurant looks tired , needing refreshment and paint and at 12 noon was already looking dirty. My companions meal were ok.. I would not return. For $100 for 4 ppl for lunch I expected a bit more. Nothing out of the ordinary but lots of pasta choices.
KA
Kari Audet
Jan 2, 2026
5.0
Our server Mary was exceptional! Their attention to our table without having to be asked was unmatched. They deserve praise from management and should be seen as a gold standard of exceptional service. Well done, Mary!
JB
Jagpreet Singh Bhullar
Jan 1, 2026
1.0
Why dose every time I come there to pick a order I have to wait 20-30-40 minutes while every one who came after me got their order there is no food that even take that much time to be prepared terrible service should work on their waiting time
JP
Josée pelissier
Dec 30, 2025
5.0
We had an excellent experience thanks to our server, Emily. From the moment we were seated, she was attentive, professional, and genuinely welcoming. She anticipated our needs before we even had to ask and made sure everything was handled smoothly throughout our visit. Emily went above and beyond to ensure we were comfortable and well taken care of, which truly elevated our experience. Her positive attitude, efficiency, and attention to detail made a lasting impression. She is a fantastic representative of your team, and we would be happy to return knowing we’d be in such capable hands.
EB
Erick Brunet
Dec 21, 2025
1.0
We just made a purchase for the family pasta deal (two mains, two garlic bread and a salad) through Skip. The order was missing more than half of the items. The salad, one main and two be bread was missing. When my colleague called to receive compensation, she was given a credit to re purchase the missing items. The credit she received was of lower value than what she needed to purchase the missing items individually. As there was several to feed, she decided to go through with reordering the missing items. I understand that the cost of delivery from skip is something else, but needing to repay the cost of delivery and MORE for the missing food was not helping the case. The main concern about our experience was the fact that the missing items that came were of MUCH smaller proportion than they should have been, EVEN though I am aware that they are ordered individually and the family deal was to offer larger portions. The salad we received and the Alfredo was half of what it should have been! Although I am sure that ordering a main alone compared to as part of a family deal, will have size differences in quantity, we assumed that it would be relatively clear that this order was replacement for the missing food, and that it would be of correct proportion. I am far from impressed. The photo attached contains the larger first main that we received, alongside the second slammer one and the size of the salad that is meant to be shared with 4 people.
Frequently Asked Questions About East Side Mario's
Is East Side Mario's Sudbury Canadian owned?
Yes, East Side Mario's located at 900 Lasalle Blvd. in Sudbury is a proudly Canadian owned by operated by local Canadian franchisees.
Does East Side Mario's Sudbury accept reservations?
Yes, East Side Mario's Sudbury accepts reservations for dine-in guests.
What are the opening hours of East Side Mario's Sudbury?
East Side Mario's Sudbury is open every day from 11:00 AM to 10:00 PM.
Does East Side Mario's Sudbury offer takeout and delivery options?
Yes, they offer in-store pickup, delivery, and same-day delivery services for your convenience.
What type of food can I expect at East Side Mario's Sudbury?
East Side Mario's Sudbury serves Italian-American inspired comfort food including Chicken Parmigiana, Spaghetti and Meatballs, pizzas, and more.
Does East Side Mario's Sudbury offer any special deals or promotions?
Yes, they offer dine-in deals, online takeout discounts such as $5 off your first in-app purchase, and Happy Hour drink specials all day, every day.
Is East Side Mario's Sudbury family-friendly?
Yes, East Side Mario's welcomes families and children with a children's menu and high chairs available.
How can I make a reservation at East Side Mario's Sudbury?
Reservations can be made online via their website or through the Open Table app.
What nearby restaurants are close to East Side Mario's Sudbury?
Nearby restaurants include Subway, Orient Restaurant (Chinese and Asian cuisine), Pizza Pizza, and Quesada Burritos & Tacos (Mexican/Texmex).
Are there any nearby grocery stores or shops near East Side Mario's Sudbury for additional shopping?
Yes, Super C grocery store and Dazzle Nails and Lashes beauty salon are located nearby for shopping or pampering before or after your meal.
What nearby entertainment or media options are near East Side Mario's Sudbury?
Near East Side Mario's, you can find radio stations such as KiSS 105.3 Sudbury, Q92 FM Business Office, and Q92 Sudbury, which are part of the local broadcasting media scene.