McDonald's

3.3
1456 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
44 John Macdonell Street, ST CATHARINES, ON
L2T 4C2, Canada

Hours

Reviews

3.3
1,456 reviews
5 stars
457
4 stars
324
3 stars
211
2 stars
116
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Food Quality

Several reviews mentioned issues with food quality, including complaints about food safety and freshness.

Customer Service

While some customers praised friendly staff, many others reported rude service and unprofessional behavior from employees.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
  • JN
    John Nestor
    3 days ago
    4.0
    Pretty standard McDonalds. Food was fresh and hot.
  • JE
    Jennifer Ellah
    Nov 12, 2025
    3.0
    Rating service low, cause dont serve coffee after midnight
  • DR
    Dil Randhawa
    Nov 5, 2025
    1.0
    I waited at the drive-thru for around 12 minutes, and no one took my order. There were only two cars in line, so it shouldn’t have taken that long. The service at the drive-thru was very poor and disappointing. Only two cars ahead of me — terrible and unprofessional service.
  • PM
    Peyton Martin
    Nov 3, 2025
    1.0
    I was at this McDonald’s over the weekend and decided to eat inside. While waiting for my order, I noticed that the workers making the food were NOT wearing gloves. I actually saw them touching the burgers with their bare hands, which was really concerning from a food safety point of view. It made me uncomfortable about eating the food and really disgusted me.
  • BS
    Bismanbir Singh
    Oct 21, 2025
    1.0
    I waited literally 40 mins in cold. The manager only said the system was in backup mode. The crew member at first said it will take 20 minutes and then after 20 minutes the manager said the system is offline and we waited almost 30 mins for nothing

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 44 John Macdonell Street?

McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24 hours a day, seven days a week.