Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Food Quality
Several reviews mentioned issues with food quality, including complaints about food safety and freshness.
Customer Service
While some customers praised friendly staff, many others reported rude service and unprofessional behavior from employees.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
JN
John Nestor
3 days ago
4.0
Pretty standard McDonalds. Food was fresh and hot.
JE
Jennifer Ellah
Nov 12, 2025
3.0
Rating service low, cause dont serve coffee after midnight
DR
Dil Randhawa
Nov 5, 2025
1.0
I waited at the drive-thru for around 12 minutes, and no one took my order. There were only two cars in line, so it shouldn’t have taken that long. The service at the drive-thru was very poor and disappointing. Only two cars ahead of me — terrible and unprofessional service.
PM
Peyton Martin
Nov 3, 2025
1.0
I was at this McDonald’s over the weekend and decided to eat inside. While waiting for my order, I noticed that the workers making the food were NOT wearing gloves. I actually saw them touching the burgers with their bare hands, which was really concerning from a food safety point of view. It made me uncomfortable about eating the food and really disgusted me.
BS
Bismanbir Singh
Oct 21, 2025
1.0
I waited literally 40 mins in cold. The manager only said the system was in backup mode. The crew member at first said it will take 20 minutes and then after 20 minutes the manager said the system is offline and we waited almost 30 mins for nothing
What are the operating hours of McDonald's at 44 John Macdonell Street?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24 hours a day, seven days a week.
Is there a drive-through option available at this McDonald's?
Yes, the drive-through is open 24/7 for customer convenience.
What meal times are served at this McDonald's?
Breakfast, lunch, and dinner are all served at this location.
What payment methods does this McDonald's accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does McDonald's at Glenridge have a children's menu and family-friendly environment?
Yes, it has a children's menu and welcomes families and children.
Can I order and pay ahead using a mobile app at this McDonald's?
Yes, you can download the My McD’s app from the Apple App Store or Google Play to order and pay ahead.
What nearby coffee shops are close to this McDonald's?
Tim Hortons, a popular coffee shop and cafe, is located nearby for additional coffee and cafe options.
Are there any university facilities close to this McDonald's?
Yes, Brock University International Center and the Glenridge Building are nearby campus buildings, so students and visitors can conveniently visit McDonald's.
What nearby health and medical services are available close to McDonald's?
Nearby health-related places include Niagara Region Mental Health, Niagara Region Public Health, and Niagara Physiotherapy and Wellness.