Taco Bell

2.6
897 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 379 Ontario Street , St. Catharines, ON L2R 5Z6 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
379 Ontario Street, St. Catharines, ON
L2R 5Z6, Canada

Hours

Reviews

2.6
897 reviews
5 stars
191
4 stars
113
3 stars
101
2 stars
87
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect ingredients, and small portions.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, leading to customer frustration.

Customer Experience

Overall, the customer experience was negatively impacted by staff behavior and lack of attention to orders.
  • CS
    Cheri Smith
    1 day ago
    1.0
    Ordered through Uber eats and the last 2 times they have been so stingy on the nacho cheese sauce. I paid for 3 extra cheese sauce so that I have enough to dip my fries and nachos and they barely filled all 9f the containers. Do better!
  • SD
    Sofia D
    2 days ago
    1.0
    If I could give no stars I would. Waited for 25 minutes, people were served before us who ordered after. They forgot about the order and half of the kitchen staff walked away. The woman who took our order had what seemed like her family in the dining room. 0/10 never going back.
  • TP
    Tristan Paragas
    5 days ago
    1.0
    Found some gravel and dirt on my wrap when i was chewing on it, really disgusting. I hope management gets replaced because i think my food fell and still served it to me. Payed to be poisoned.
  • AH
    Allie H
    Nov 14, 2025
    1.0
    I am not a person who writes reviews. I don't feel compelled to complain about businesses, let alone fast food. This is not a review as much as it is a plea. This Taco Bell has been abandoned by any forces of good that exist in our universe. This Taco Bell exists in the blind spot of any God or Gods that may or may not exist. This Taco Bell is a nexus of suffering and torment. Taco Bell has been absent from my life for years because of this Taco Bell location specifically. One too many bad experiences forced the dream of cheap and easily accessible cheese and carbs out of my reality. But the yearning never left. I would talk to friends in other cities and sighed wistfully at the idea of being able to get nourishment from an actual functional Taco Bell. So when I heard rumors that this Taco Bell had been restaffed, I rushed to give this location another chance like returning to the arms of an old lover. And much like an old lover, I was hurt, perhaps predictably, again. I do not blame the staff of this location. I would never dream of harassing a single soul in customer service. I smiled and thanked the deeply apologetic employee who handed me my (cold) food in the parking lot a full half an hour after I was told it would be ready for pick up. A wait that took so long that I didn't even notice they forgot my drinks until I got home, which I wasn't interested in going back for to wait an indeterminate amount of time for. I believe that fast food workers are the bravest of all people and deserve to make $1000 an hour on top of a veterans discount on anything that costs money. To the Ontario Street Taco Bell workers, I think you are stronger than anyone for working in what might be the most unkind place on earth. My heart goes out to you by being so clearly abandoned by a corporation that ostensibly does not care about providing adequate staffing or reasonable working conditions. I am begging you to unionize. Strike. Something. Anything. You have nothing to lose but your chains. I don't think I'm asking for much. I am a simple person. All I want is a warm quesadilla and a drink in an amount of time befitting of Fast food. Life is hard and sometimes a person needs something cheap, cheesy and just okay. I'm not even trying to Live Más, I'd just like to live, like, at all, and I'm sure the workers at this location would like to Live with a job where they aren't understaffed and overworked. TL:DR? Taco Bell please fix this location bro
  • HT
    Holly Thomson
    Nov 13, 2025
    5.0
    had a really lovely experience with a young woman through the drive through. she was really kind and professional and it made a huge difference to have that type of experience at a restaurant. they were very clearly understaffed which is too bad :(

Frequently Asked Questions About Taco Bell

What are the regular opening hours of Taco Bell at 379 Ontario Street, St. Catharines?

Taco Bell is open daily from 10:30 AM to 2:00 AM.

Does the Taco Bell location at 379 Ontario Street have drive-through service?

Yes, the location offers drive-through service with hours from 10:30 AM to 10:00 PM on weekdays and Sundays, and until 1:00 AM Thursday through Saturday.