McDonald's

3.2
736 reviews
Get DirectionsCallWebsite

Business Details

800 Ojibway Road, Bldg E, SHELBURNE, ON
L9V 3X9, Canada
(519) 925-0375
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
800 Ojibway Road, Bldg E, SHELBURNE, ON
L9V 3X9, Canada

Hours

Reviews

3.2
736 reviews
5 stars
269
4 stars
119
3 stars
54
2 stars
48
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes for simple orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, overflowing garbage, and unsanitary restrooms.

Staff Behavior

Several customers noted rude or dismissive behavior from staff, with reports of employees ignoring customers or being unhelpful.

Food Quality

There were multiple complaints about food quality, including cold items, poorly prepared meals, and issues with drink quality.
  • TB
    TD B
    Nov 11, 2025
    2.0
    I'm sorry but McDonald's quality has gone downhill and their prices have gone up. Without their fries I'm pretty sure they wouldn't be in business anymore. This location started out shaky in regard to their cleanliness and service times but it has improved somewhat recently.
  • MK
    Mukul Kamboj
    Nov 1, 2025
    1.0
    Waiting time is really too much I have been here multiple times but Waiting is always more than 20 minutes I ordered spicy mcveggie with extra onions and sauce and what I got was totally different no sauce, no onions even replacing them took me again 20 minutes this happened 3rd time in a row I will never gone come back here worst experience I have ever had
  • PT
    P H A L E A P O C K E T
    Oct 21, 2025
    1.0
    Never gives out a a full order of fries … NEVER When you ask to fix it they either dismiss you or the younger employee that’s ask. Always dirty inside … ALWAYS No refills allowed… THE AMOUNT OF FRIES THAT GOES IN THE GARBAGE IN THE FRANCHISE AS A WHOLE CAN SERVER EACH LOCATION 6 TIMES A DAY AROUND THE WORLD. THEY WOULD RATHER THROW THEM IN TUE GARBAGE THAN SERVE IT TO A CUSTOMER.
  • JC
    Jeremy Connor
    Oct 19, 2025
    1.0
    The most disgusting McDonald's in Dufferin county. The service here is subpar below. Do not expect to ever get anything right as they do not understand what you order. They make all kinds of mistakes on your bills and your receipts
  • KH
    kriesha henriques
    Oct 7, 2025
    1.0
    Around 7:25-7:30 am today I got an XL orange pekoe tea double double. I didnt try my tea until I made it Alliston, when I took a sip and my tea tasted like burnt tea bags and a little bit of coffee. I figured maybe it was the cup with the tea bags somehow making taste so bad so I got to work and deposited the majority of my tea into a mug added more sugar and heated it up. It still tasted like burnt tea. Im at a loss as to why the skill level as gone down when make simple drinks. I will be back tmrw morning to address and taste my tea before I drive off.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Shelburne?

McDonald's in Shelburne is open 24 hours every day, Monday through Sunday.

When is the drive-through service available at McDonald's?

The drive-through at McDonald's in Shelburne operates 24 hours a day, seven days a week.