McDonald's

3.1
752 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
800 Ojibway Road, Bldg E, SHELBURNE, ON
L9V 3X9, Canada

Hours

Reviews

3.1
752 reviews
5 stars
273
4 stars
119
3 stars
55
2 stars
50
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including slow response times, incorrect orders, and rude staff interactions.

Cleanliness

Many customers reported unsanitary conditions, including dirty dining areas and restrooms, impacting their overall experience.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and concerns about food safety.

Staff Training

Feedback indicated a lack of proper training among staff, leading to frequent mistakes and poor customer service.
  • JB
    Julia Boudreau
    Jan 1, 2026
    1.0
    To the woman working early this new years morning on the drive through, try not to be so miserable in the future. After asking if they could mix 2 pops together, she informed us that they didn’t do that. Our driver said “no tip, just kidding” followed by laughter. This joke seemingly set off this worker and she refused to serve us afterward (even though McDonald’s doesn’t accept tips?) After pulling forward, a kind gentleman working at the window took our order. Basically, what I’m saying is not everyone is meant for service and her attitude was evident of that. Late night McDonald’s trips no longer on the menu for us. Happy new years!
  • CZ
    Camaro Z28
    Dec 31, 2025
    1.0
    We went there tonight to order dinner I ordered a double quarter pounder and when I opened this is what I got, truly disgusting and 100% done intentionally anybody in there right mind would have saw this before it went on the bun the manager on duty was great about it however to the person who made it if you don’t like your job then quit or you just need to be fired,It’s a good thing I looked at it before I took a bite.
  • EL
    Emily Lawler
    Dec 30, 2025
    2.0
    Poor location and slow service, would rather go to an entirely different restaurant for food than go here
  • CL
    carson lacey
    Dec 29, 2025
    3.0
    as much as i love Mcdonald's. this one is iffy at best The food is good and atmosphere is what do you expect for Mcdonald's But where it really takes a hit is the service i once had to wait over 20mins just for a simple meal. And it turns out they had forgot about us in the drive through. so we had to go in and ask for our food. overall 3 stars
  • DG
    Donald Gray
    Dec 22, 2025
    5.0
    To the staff working on December 22 around 9:45 congrats on exceeding my expectations when I asked for extra extra onions you did not disappoint. Quick service hot food and couldn't of been made better

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Shelburne?

McDonald's in Shelburne is open 24 hours every day, Monday through Sunday.

When is the drive-through service available at McDonald's?

The drive-through at McDonald's in Shelburne operates 24 hours a day, seven days a week.