The staff is consistently described as friendly, helpful, and attentive, contributing to a positive customer experience.
Product Quality
Customers enjoy the ice cream and cakes, often highlighting the delicious flavors and generous portions.
Cleanliness
The location is noted for being clean and well-maintained, although some reviews mention a need for more seating.
Pricing
While many customers find the treats delicious, some express concerns about the pricing being on the higher side.
Inclusivity
A few reviews mention a lack of diversity and inclusivity among staff, impacting the overall welcoming atmosphere.
SL
Sam Lawrence
Nov 15, 2025
5.0
I had this wonderfully pleasant experience at the diary queen I wanted to share…I had this wonderfully amazing and patient girl named Jordyn who took care of my order. I ordered a choco-brownie blizzard that was so amazing I thought I was in chocolate heaven. It was the best blizzard and the best service. Thank you I will definitely be returning again and again.
YH
Ysabella Savion Hermosa
Oct 26, 2025
3.0
Customer Service was great! But me and my freind both ordered Oreo Blizzard and it tastes like metal.☹️
SS
Skips
Oct 25, 2025
5.0
Best ice cream around. They make an excellent peanut butter parfait.
JL
Jocelyn Leung
Sep 4, 2025
5.0
The staff are wonderful and polite! They made a beautiful gender reveal cake and it turned out amazing!
HJ
Harry Johnson
Aug 24, 2025
4.0
Not an eat-in DQ otherwise my rating would be 5 stars.
Friendly staff, quick service