Business Details
About
Restaurant
Swiss Chalet in Richmond Hill, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
2,399 reviews
5 stars
1,895
4 stars
235
3 stars
104
2 stars
51
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Quality
Hwa consistently received high praise for her attentive and friendly service, significantly enhancing the dining experience for many customers.
Food Quality
While many customers enjoyed the food, there were mixed reviews regarding the temperature and quality, with some noting issues like cold food and undercooked items.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some customers appreciating the cleanliness and spaciousness, while others found it outdated and uninviting.
Staff Attitude
Customer experiences varied, with some reporting excellent service and friendliness, while others encountered rude or inattentive staff.
Takeout Experience
Several customers expressed dissatisfaction with the takeout service, citing long wait times and issues with order accuracy.
- ARAndrea Rodriguez1 day ago5.0My mom and I had a pleasant dinner at this Swiss Chalet on a Thursday evening. Andeshah was professional and approachable, making sure our questions were answered and feedback heard. The quarter chicken Festive Special was very good and their apple pie with ice cream was delicious. This is one of our favourite Swiss Chalet locations!
- AWAlexandria DaCosta Webster3 days ago5.0I had an excellent experience at Swiss Chalet thanks to our fantastic waitress Hwa. She was warm attentive and professional from start to finish. She checked in at the right times made helpful recommendations and ensured everything was perfect without making us feel rushed. Her positive attitude stood out and made our visit truly enjoyable. Service like hers is rare and she made our meal memorable.
- JDJulian Dang6 days ago5.0I had a wonderful experience at Swiss Chalet thanks to our amazing server, ID Morina. She was friendly, attentive, and made sure everything was perfect throughout our meal. The food came out hot, fresh, and full of that classic Swiss Chalet flavor. The restaurant was clean and comfortable, making it an enjoyable place to dine. I’ll definitely be returning and hoping to be served by Morina again!
- MLMichael LeblancNov 15, 20255.0"I recently had the pleasure of being served by Andeshah at Swiss Chalet, and I must say, her service was outstanding! From the moment I sat down, she was attentive, friendly, and made sure I had everything I needed. Andeshah's positive attitude and willingness to go the extra mile truly enhanced my dining experience. She is a fantastic server and a great asset to the Swiss Chalet team!"
- RGRonit GinzburgNov 13, 20255.0Our server HWA always provides OUTSTANDING service! We are loyal customers for decades at Swiss Chalet Hillcrest! This is by far the best location for consistency of food, service and atmosphere. Tonight our hamburgers were fabulous and our apps were excellent. We only choose this location as it is truly the best! Thank you!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 9350 Yonge St, Richmond Hill offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Richmond Hill - Yonge St's <a href="https://www.swisschalet.com/en/menus/delivery/store-1209/on/richmond-hill/9350-yonge-st.html">delivery menu here</a>.
Does Swiss Chalet Richmond Hill - Yonge St offer takeout?
Yes, Swiss Chalet® Richmond Hill - Yonge St offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Richmond Hill - Yonge St's <a href="https://www.swisschalet.com/en/menus/takeout/store-1209/on/richmond-hill/9350-yonge-st.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Richmond Hill - Yonge St?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Richmond Hill - Yonge St offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Richmond Hill - Yonge St?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Richmond Hill - Yonge St <a href="https://www.swisschalet.com/en/menus/dining-room/store-1209/on/richmond-hill/9350-yonge-st.html">dining room menu here</a>.
Is Swiss Chalet at 9350 Yonge St in Richmond Hill currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Richmond Hill - Yonge St location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Richmond Hill - Yonge St Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 9350 Yonge St in Richmond Hill is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 9350 Yonge St, Richmond Hill offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Richmond Hill have a patio?
Yes, Swiss Chalet at 9350 Yonge St, Richmond Hill has a patio for dining, open based on weather conditions.
What are the typical opening hours for Swiss Chalet at 9350 Yonge St, Richmond Hill?
Swiss Chalet at 9350 Yonge St is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Richmond Hill offer delivery and online ordering options?
Yes, Swiss Chalet Richmond Hill offers delivery and you can order online through their website or mobile app.
Can I place a takeout order ahead of time at Swiss Chalet Richmond Hill?
Yes, you can place takeout orders online or via the Swiss Chalet mobile app, with options for curbside and in-restaurant pickup.
Does Swiss Chalet Richmond Hill have any vegetarian or gluten-friendly menu options?
Yes, they offer vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for details and allergen information.
Are there any special deals or promotions available at Swiss Chalet Richmond Hill?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Visit their Specials & Deals page for more information.
Is there outdoor seating available at Swiss Chalet at 9350 Yonge St?
Yes, Swiss Chalet Richmond Hill has a patio for dining, open based on weather conditions.
Are families and children welcome at Swiss Chalet Richmond Hill?
Yes, Swiss Chalet Richmond Hill welcomes families and children, and they have a children's menu available.
What nearby shopping spots can I visit before or after dining at Swiss Chalet Richmond Hill?
Hillcrest Mall and stores like Sephora, Indigo - Hillcrest, and ALDO are nearby and great for shopping before or after your meal.
Are there other dining options close to Swiss Chalet Richmond Hill?
Yes, nearby dining includes Mac's Sushi and Made in Japan Restaurants, offering convenient alternatives if you want to try something different.
What electronics or entertainment stores are near Swiss Chalet Richmond Hill?
You can visit Best Buy Express for electronics or HMV for music and DVDs near Swiss Chalet Richmond Hill.