McDonald's

3.2
2481 reviews
Drive-Thru Curbside McDelivery
Get DirectionsCallWebsite

Business Details

11005 Yonge Street, Richmond Hill, ON
L4C 3E3, Canada
(905) 780-6740
https://www.mcdonalds.com/ca
GoogleFacebook

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11005 Yonge Street, Richmond Hill, ON
L4C 3E3, Canada

Hours

Reviews

3.2
2,481 reviews
5 stars
776
4 stars
499
3 stars
368
2 stars
183
1 star
655

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Friendliness

Some staff members received praise for their friendliness and helpfulness, while others were criticized for rudeness and poor customer service.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, particularly in dining areas and restrooms, with some describing the environment as filthy.

Food Consistency

While some customers found the food to be typical McDonald's fare, others reported issues with incorrect orders and food quality.

Playground Experience

The playground area was appreciated by families, but concerns were raised about its cleanliness and maintenance.
  • LY
    Louis Yeum
    6 days ago
    2.0
    This location is closest from my home and I visit often, but I am sick and tired of them either missing order or screwing up orders. It's been happening too frequent, I don't feel safe leaving the drive thru without checking all the bags carefully. I can't trust the drive thru team here, I always get my fries missing or chicken nuggets missing. It really SUCKS when you come home and find out your order is missing. They should train the staff more carefully so they don't rob people accidently.
  • SS
    Stefano
    Nov 13, 2025
    5.0
    Good customer service and always make the burgers right. Good amount of sauce, and toppings, don't skimp out.
  • IB
    Iliya Boorboor
    Nov 12, 2025
    5.0
    One of the best branch very good attitude I ordered a coffee from different place by mistake. They showed me how to cancel it and they gave me a free coffee. Their attitude is fantastic.
  • LK
    Lisa Kiddey
    Nov 9, 2025
    1.0
    How's this place even still operating? It's extremely dirty. Floors are sticky covered with spilt drinks and food. All of the tables are dirty, garbage spilling all over the place. Flies are everywhere.... Rude bunch of people serving. They couldn't care less about hygiene or wait times. The place is a nightmare. Food tastes awful. Avoid this place!
  • SS
    Shankar Sri
    Nov 4, 2025
    1.0
    Sahar lied about a on going promo that it expired where other employees were selling the same. Bad customer service will chase away customers. Never considering this store. McDonald app encourages to play by buying a coffee but you denied and lied that it expired which is wrong.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 11005 Yonge Street?

McDonald's at 11005 Yonge Street is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.