McDonald's

3.1
271 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1070 Major Mackenzie Drive East, Richmond Hill, ON
L4S 1P3, Canada

Hours

Reviews

3.1
271 reviews
5 stars
72
4 stars
55
3 stars
42
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Hygiene Concerns

Multiple reviews highlighted poor hygiene practices, including staff not wearing gloves and unsanitary conditions in the kitchen.

Staff Attitude

There were numerous complaints about rude or unhelpful staff, particularly from management, which negatively impacted customer experiences.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality, such as stale items and incorrect orders.

Cleanliness

The location was often described as dirty, with overflowing garbage bins and unclean tables, detracting from the overall dining experience.
  • VN
    V. N.
    1 day ago
    1.0
    Самый медленный ресторанчик
  • TJ
    Tommy J
    Nov 14, 2025
    1.0
    One of the worst McDonald’s store. Service is terrible. Staff has no basic manners.
  • GL
    george li
    Oct 3, 2025
    1.0
    In the chaotic kitchen, it took him 20 minutes to complete my order and I am the only one on the list. The employees had almost no hygiene awareness. The tomatoes in their hands moved several operating tables, and they also collected cash during the period, but they were put into use without any cleaning. I asked for unsalted fries, extra bacon and cheese for the burger. I thought that waiting for it for so long could at least be done as required, but it didn't. They gave me the fries that had salt and forgot to put what I asked for. For profit, McDonald's hires many unprofessional and poor hygiene awareness, but at least it should provide corresponding training and supervision, right?
  • GL
    Gillian Lapuz
    Sep 11, 2025
    5.0
    My friend and I enjoyed this location so much. The staff was lovely and sweet :)
  • VV
    Valerie Cheung (Val)
    Jul 28, 2025
    3.0
    This location is nice and clean, but they are short staffed. There were only 3 employees when I went this morning. It was so quiet when I went in, but it slowly got so busy.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1070 Major Mackenzie Drive East?

McDonald's is open daily from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service.