Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.
Hygiene Concerns
Multiple reviews highlighted poor hygiene practices, including staff not wearing gloves and unsanitary conditions in the kitchen.
Order Accuracy
Many customers complained about incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, others noted issues with freshness and preparation, including cold or poorly made items.
Staffing Issues
Several reviews mentioned being short-staffed, leading to longer wait times and a chaotic environment.
RW
Roll The Wall
Nov 26, 2025
5.0
Evening crew are exceptional . They could work in high end restaurant kitchen . The crew is amazing to each other and to the patrons . They all loved to be there ,smiling , very confident in the posture and attitude .
I would hire them for restaurant every day
VN
V. N.
Nov 23, 2025
1.0
Самый медленный ресторанчик
TJ
Tommy J
Nov 14, 2025
1.0
One of the worst McDonald’s store. Service is terrible. Staff has no basic manners.
GL
george li
Oct 3, 2025
1.0
In the chaotic kitchen, it took him 20 minutes to complete my order and I am the only one on the list.
The employees had almost no hygiene awareness. The tomatoes in their hands moved several operating tables, and they also collected cash during the period, but they were put into use without any cleaning.
I asked for unsalted fries, extra bacon and cheese for the burger. I thought that waiting for it for so long could at least be done as required, but it didn't. They gave me the fries that had salt and forgot to put what I asked for.
For profit, McDonald's hires many unprofessional and poor hygiene awareness, but at least it should provide corresponding training and supervision, right?
GL
Gillian Lapuz
Sep 11, 2025
5.0
My friend and I enjoyed this location so much. The staff was lovely and sweet :)
What are the regular opening hours of McDonald's at 1070 Major Mackenzie Drive East?
McDonald's is open daily from 7:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer drive-through service.
What meal services are available at this McDonald's?
This location serves lunch and dinner meals.
Can I order McDonald's for delivery or in-store pickup at this location?
Yes, you can place orders for in-store pickup and delivery services.
What payment options are accepted at this McDonald's?
Payments can be made by American Express, cash, Discover, MasterCard, and Visa.
Does McDonald's at Major Mackenzie Drive East welcome families and children?
Yes, this McDonald's welcomes families and has a children's menu.
Are there any nearby grocery or retail stores where I can shop before or after visiting McDonald's?
Yes, Walmart Canada and Walmart Richmond Hill Supercentre are nearby, offering groceries and retail shopping options.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Pizza Pizza, KFC, Taco Bell, and Burger King.
Is there a pharmacy close to McDonald's for any health or wellness needs?
Yes, Shoppers Drug Mart is located nearby for pharmacy and retail needs.
Are there nearby services like banks or telecommunications stores around McDonald's?
Yes, HSBC Bank, BMO Bank of Montreal, RBC Royal Bank, Bell, and Fido are located close to McDonald's, offering banking and telecommunications services.