McDonald's

3.1
273 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1070 Major Mackenzie Drive East, Richmond Hill, ON
L4S 1P3, Canada

Hours

Reviews

3.1
273 reviews
5 stars
73
4 stars
56
3 stars
42
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.

Hygiene Concerns

Multiple reviews highlighted poor hygiene practices, including staff not wearing gloves and unsanitary conditions in the kitchen.

Order Accuracy

Many customers complained about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and preparation, including cold or poorly made items.

Staffing Issues

Several reviews mentioned being short-staffed, leading to longer wait times and a chaotic environment.
  • RW
    Roll The Wall
    Nov 26, 2025
    5.0
    Evening crew are exceptional . They could work in high end restaurant kitchen . The crew is amazing to each other and to the patrons . They all loved to be there ,smiling , very confident in the posture and attitude . I would hire them for restaurant every day
  • VN
    V. N.
    Nov 23, 2025
    1.0
    Самый медленный ресторанчик
  • TJ
    Tommy J
    Nov 14, 2025
    1.0
    One of the worst McDonald’s store. Service is terrible. Staff has no basic manners.
  • GL
    george li
    Oct 3, 2025
    1.0
    In the chaotic kitchen, it took him 20 minutes to complete my order and I am the only one on the list. The employees had almost no hygiene awareness. The tomatoes in their hands moved several operating tables, and they also collected cash during the period, but they were put into use without any cleaning. I asked for unsalted fries, extra bacon and cheese for the burger. I thought that waiting for it for so long could at least be done as required, but it didn't. They gave me the fries that had salt and forgot to put what I asked for. For profit, McDonald's hires many unprofessional and poor hygiene awareness, but at least it should provide corresponding training and supervision, right?
  • GL
    Gillian Lapuz
    Sep 11, 2025
    5.0
    My friend and I enjoyed this location so much. The staff was lovely and sweet :)

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1070 Major Mackenzie Drive East?

McDonald's is open daily from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service.