McDonald's

3.2
590 reviews
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Business Details

255 Silver Linden Drive, Richmond Hill, ON
L4B 4V5, Canada
(905) 882-9207
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
255 Silver Linden Drive, Richmond Hill, ON
L4B 4V5, Canada

Hours

Reviews

3.2
590 reviews
5 stars
152
4 stars
134
3 stars
119
2 stars
47
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly from management, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.

Food Quality

Several reviews mentioned concerns about food quality, including cold or poorly prepared items, contributing to customer dissatisfaction.

Cleanliness

The location received mixed feedback on cleanliness, with some customers noting it was dirty and poorly maintained.

Efficiency

Customers frequently complained about slow service and long wait times, particularly during busy hours.
  • BD
    bao dan
    3 days ago
    5.0
    very convenient, stuff very nice
  • AG
    ALAN G
    3 days ago
    4.0
    i mean its alright i guess the staff was nice enough and food was pretty fresh
  • SN
    Sun Ng
    3 days ago
    1.0
    This location redefines what “terrible service” means. I placed a mobile order at 10:45 AM, arrived at 11:20, and was told my order had simply vanished — no explanation, no effort to check, just a dismissive “we didn’t get it.” The shorthair senior lady I spoke to delivered one of the most unprofessional, sarcastic “sorry”s I’ve ever heard. Not an apology — just a clear message that my wasted time was my problem, not theirs. And to that senior lady who work on Jan 08 at 11:20 AM : STOP blaming your pathetic life on the customers and this job, it’s your JOB to serve the customers, you need that salary for living, huh? If you enjoy disappearing orders, zero accountability, and being mocked for asking basic questions, this is the perfect McDonald’s for you.
  • JP
    Jeff P.
    Dec 24, 2025
    1.0
    The quarter pounder gave me extreme intestinal distress and violent diarrhea.
  • AE
    Afs E
    Dec 7, 2025
    1.0
    The lady at the cash was extremely rude and grumpy tonight. Dec 7th 2025@ 6:30 pm.They had run out of Happy Meal boxes, and my child was crying for one. When I asked about it, she said it wasn’t her problem and spoke to me very disrespectfully. I even offered to pay for the Grinch box instead, but she refused to talk to me.I’m honestly shocked—do they not receive any customer service training? I left very disappointed.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 255 Silver Linden Drive?

McDonald's at 255 Silver Linden Drive is open daily from 7:00 AM to 11:00 PM.

Is there a drive-through service available at this McDonald's location?

No, this McDonald's location does not have a drive-through service.