McDonald's

3.4
2261 reviews
Drive-Thru Curbside McDelivery
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Business Details

9301 Yonge Street, RICHMOND HILL, ON
L4C 1V4, Canada
(905) 770-0135
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9301 Yonge Street, RICHMOND HILL, ON
L4C 1V4, Canada

Hours

Reviews

3.4
2,261 reviews
5 stars
769
4 stars
514
3 stars
354
2 stars
144
1 star
480

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of attention.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, unpleasant odors, and unclean bathrooms, raising concerns about hygiene.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly prepared food, leading to dissatisfaction.

Atmosphere

The restaurant's atmosphere was described as dull and uncomfortable, with some noting it was not a pleasant place to dine.

Food Quality

While some customers enjoyed specific menu items, there were consistent complaints about food quality, including overcooked items and poor drink quality.
  • HK
    Harpreet Kaur
    2 days ago
    1.0
    They are taking way more time to give just the delivery orders specially the uber one . Although food tastes better but service is really slow. the way they ignore the person who come to pick up the order is completely unacceptable
  • PP
    Potpouri
    Nov 11, 2025
    1.0
    One of the worst. Bad management! They never have fresh decaf, and if you ask to brew they say sorry. Last week they said they don’t have any decaf, Their regular coffee most of the times tastes like burnt.
  • BP
    Ben Petrosian
    Nov 7, 2025
    1.0
    Sarah was the worst people to deal with, she’s a “manager” and I’d highly advise anyone ordering from mcdonald’s to go elsewhere, because Sarah does not deserve to be there
  • AA
    Annie
    Nov 7, 2025
    4.0
    Large area for dine in. I've had no issues with any of my visits
  • WI
    Where Am I?
    Oct 31, 2025
    1.0
    Absolutely terrible experience at drive-thru. An employee refused to give us our bill on an order where the price was suspiciously high. Went through on Oct, 30. 2025 around 11:30 if anyone knows the employee who was on shift. Looked up the price of the items she insisted were 7.50, to find on the website they were listed around 3.50. And she fully upcharged the rest of our order as well. I would check if she's pocketing the money. Because the price was inflated even considering the tax.
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Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on Yonge & 16?

The McDonald's at 9301 Yonge Street is open for in-store dining 24 hours a day, 7 days a week.

Is the McDonald's at 9301 Yonge Street open for delivery service all day?

Yes, delivery is available 24/7 at this McDonald's location.