Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,908 reviews
5 stars
618
4 stars
404
3 stars
288
2 stars
132
1 star
466
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
The restaurant and washrooms were often described as dirty and poorly maintained.
Food Quality
Many reviews mentioned issues with food quality, including burnt items, incorrect orders, and overall dissatisfaction with the taste.
Staffing Issues
Numerous customers noted that the location is often understaffed, leading to slow service and mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted good experiences with certain menu items.
- MWMannat Walia3 days ago1.0I was heading towards my work nd i thought of picking up a coffee from mc Donalds and i ordered chocolate cookie latte something like tht nd it was the worst drink of my lifeee and it was colddd coffe was till half the cup nd other is all whipped topping it ruined my morningggg never go to this place poor service
- YYYugeizhumiNov 13, 20255.0ba da ba ba ba 😘
- MMMadison MNov 4, 20251.0Genuinely the worst McDonald’s I’ve ever been to. I used to work at McDonald’s. I know how it works and I can tell you, the people working there do not give a crap. Go to the Allaura and Yonge location instead. Much better food and service
- INitzzz. nkNov 2, 20251.0Dear McDonald’s Management, I am writing to file a complaint about the poor service I experienced at your restaurant today at 3:00 AM. According to your official website and Google, this location is listed as open 24 hours (last updated 12 weeks ago). When I arrived, the drive-thru sign was lit, and the lights inside were on, with 2 employees clearly visible in the back. However, when I tried to place an order, I was told the systems were shut off and that the restaurant was closed. What was most disappointing was that the employees were dismissive and rude, offering no proper explanation or apology. Their behavior and the situation as a whole gave the impression that they simply did not want to serve customers, rather than that there was a legitimate system issue. If the store is no longer operating 24 hours, or if systems are frequently “shut off,” this should be clearly updated online to prevent misleading customers. Additionally, I hope management addresses the unprofessional attitude displayed by the staff on duty that night. I would appreciate a response clarifying the store’s actual operating hours and what steps will be taken to ensure better customer service going forward.
- LKLe KashOct 14, 20255.0There’s this young man (I think he’s name is alex or axel) running the store and he’s doing an absolutely amazing job. Very friendly and the customer service is top notch! I get the same treatment every time I visit this location and this location all-in-all is clean. ✅
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 13233 Yonge St, Richmond Hill?
McDonald's at 13233 Yonge St, Richmond Hill is open 24 hours every day of the week.
During what hours is the drive-through service available at this McDonald's location?
The drive-through at this McDonald's is available 24/7, every day of the week.
Can I get delivery service from McDonald's at this location?
Yes, McDonald's offers delivery service 24 hours a day, seven days a week at this location.
Which payment options are accepted at McDonald's on Yonge St in Richmond Hill?
Payment options accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location serve breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner daily at this location.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the My McD’s app available on both the Apple App Store and Google Play Store.
What is the dress code for customers visiting McDonald's at this location?
The attire is casual for customers visiting this McDonald's.
Are there other food options nearby McDonald's at 13233 Yonge St?
Yes, nearby dining options include Karahi Point Richmond Hill (Pakistani and Indian restaurant), Pizza Pizza (fast food pizza), Symposium Cafe Restaurant & Lounge (breakfast, brunch, and café), and another McDonald's Canada location.
Where can I find grocery or pharmacy options near this McDonald's?
Nearby you will find Pharmasave Yorkdale Pharmacy, The Organic Compounding Pharmacy, Rexall pharmacy, and Food Basics grocery store for your shopping needs.
Are there financial services close to the McDonald’s on Yonge St in Richmond Hill?
Yes, financial services nearby include CIBC bank, Oksana Kudlak Associate Advisor Sun Life, Carolina Henao BIB, CLU, CFP - Financial Planner at Sun Life, and ROCA Financial Solutions Inc.