McDonald's

3.5
2980 reviews
Take-out Drive-Thru

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9989 Bayview, Richmond Hill, ON
L4C 9W4, Canada

Hours

Reviews

3.5
2,980 reviews
5 stars
1,024
4 stars
753
3 stars
506
2 stars
174
1 star
523

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of accountability for mistakes.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and poorly maintained facilities, indicating inconsistency in hygiene standards.

Staff Performance

There were mixed reviews about staff performance, with some employees praised for their friendliness and efficiency, while others were criticized for their attitude and service quality.

Management Issues

Several reviews pointed to a lack of effective management and training, leading to recurring problems with service and order accuracy.
  • AG
    a gh
    Jan 1, 2026
    1.0
    Worst McDonald’s I’ve ever been to. They messed up my order at the drive-thru, and when I pointed it out, instead of fixing it properly, they charged me for the remaining items. On top of that, the staff were extremely rude and unprofessional, acting like the mistake was somehow my fault. No apology, no accountability, zero customer service. Absolutely unacceptable experience. Save your time and money and avoid this location at all costs
  • ZJ
    Zee Jafri
    Dec 20, 2025
    3.0
    Meh. It’s a Mcdonalds.
  • KS
    ke sun
    Dec 10, 2025
    1.0
    Always missing stuffs
  • FS
    Foteh Sharipov
    Dec 10, 2025
    4.0
    Nothing special. Queues as usual.
  • AS
    A S
    Nov 30, 2025
    1.0
    Ordered drivethru at 10:55 pm on nov 30th. Cashier was extremely rude to us because i asked politely if i could give her my mcds app number for the points and she refused to speak or answer any questions for the redt of the interaction. No straws no condiments even after askinf twice etc. What kind of spiteful miserable people are working here ?

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on Bayview in Richmond Hill?

McDonald's is open 24 hours a day, 7 days a week for dining in.

Can I order delivery from this McDonald's location at any time?

Yes, delivery services are available 24/7 every day of the week.