Customers frequently reported long wait times in both drive-thru and in-store, with some experiencing waits of over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to frustration among customers.
Food Quality
There were numerous complaints about cold food and incorrect preparation, including undercooked items and wrong orders.
Staff Attitude
While some customers praised friendly staff, others reported poor customer service and unprofessional behavior from management.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others mentioned dirty tables and unsanitary conditions.
JV
Joe Videki
Jan 2, 2026
1.0
Congrats!!! Longest wait time ever in drive-thru.
IA
Ian adams
Dec 30, 2025
1.0
My burger was like super pink
BG
Braedon Guyatt
Dec 23, 2025
1.0
fiancee just got home from ordering a big mac meal with a vanilla iced coffee, and junior chicken meal with a root beer and chicken bacon RANCH poutine, not sour cream and onion how do you make such an obvious mistake they dont even smell the same, and both of our drinks taste like some form of perfume or cologne which is absolutely sickening should be considered a health code violation as well. The employee should be happy they dont live in the usa where they could be sued for such ignorant negligence
DM
daniela mircea
Dec 16, 2025
5.0
Only buy coffee
HS
Holly Smith
Dec 9, 2025
2.0
Long wait for food
And food was cold and fries sat before burgers where made