Customers reported a mix of friendly and rude service, with some praising individual staff members while others noted poor interactions and slow service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.
Cleanliness
Several customers mentioned cleanliness issues, with dirty tables and floors being a common complaint.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others received cold or poorly prepared items.
Speed of Service
Customers consistently noted slow service times, particularly in the drive-thru, with some experiencing long waits for their orders.
HB
Heather Bongard
5 days ago
1.0
Rarely is the order correct the fries are either cold or so over cooked they are hollow and dry and they couldn't make a coffee to save their lives . Do t even ask about breakfast . I have had team leads and visiting MANAGERS serve burnt breakfast sandwiches or else the egg is raw and slimy this is not a McDo aids that follows corporate procedures for any of their food !!! It has gone so downhill in the last year. Avoid unless desperate and starving !!!
JJ
Jonathan
Dec 28, 2025
2.0
2nd day in a row my coffee has been ice cold!!
And Fry's were cold!!
SM
Susan Mckee
Dec 16, 2025
5.0
Going through the drive through, Picton has very friendly service, 1 guy in particular very friendly.
RR
Ron
Oct 9, 2025
1.0
I come here every two weeks and order the same thing and this morning I found a bug in my juice not happy about it I've already taken off from this location so now I'm without juice
RC
Roy Chrastina
Oct 3, 2025
5.0
Our first place to stop in Picton after a long drive