Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
100 reviews
5 stars
38
4 stars
10
3 stars
16
2 stars
4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude behavior and slow service.
Cleanliness
Multiple reviews highlight issues with cleanliness, particularly in the bathrooms and dining area, with some customers expressing disgust.
Food Quality
While some customers enjoy the food, there are complaints about incorrect orders, messy presentations, and occasionally stale or cold items.
Staff Performance
Certain employees received commendations for excellent service, but overall staffing levels appear inadequate, leading to long wait times.
Operational Hours
Customers are frustrated with inconsistent closing times and limited menu availability during late hours.
- AKA KNov 18, 20251.0I come here on a regular basis and there has never been a time that they either don’t forget something or pay attention to modifications. I asked for Mayo, there was non in my bag, as well as no extra mustard and no extra pickles. Every time I have to open up my hamburger to adjust the toppings. There always big dollops of sauce and toppings instead of a nice drizzle. Anyone who passed food safety knows that you don’t tear up the cheese curd packets with your teeth! You used to accept the horrible service and food presentation only because it used to be cheap, now it’s not even cheap and it’s like that! Last time in here, or any mc’s
- YRYuniel RondonNov 17, 20255.0Wonderful service
- KLKAMAL (HR _ LORD)Oct 21, 20255.0Everyone is good.
- DEDianeNoelie EDIOct 16, 20251.0The worst McDonald's I have been in my entire life. Staff were mean and racist to my black 2 kids, I had to rush to Queensway hospital becausemy husband had a surgery and my kids were having an activity around, so I gave them a debit card and asked them to wait for me in the Macdonald and buy some food when they would be done. The kids ask for a cup of water and they charged them 3 dollars ..I was shocked. I ask for an explanation and they say they are afraid that people would still the soda. It is sad that a young staff would profile kids and think they are there to steal soda. especially when they had bought 2 combos and could refill as much as they wanted. I ask for an explanation to the manager to understand what would motivate such thinking she was rude, would not apologize and the staff was laughting at the back as if what she did was okay. To rob and steal three dollars from two kids 11 and 12 years who just are there.not only the manager wouldn't provide any logical explanation, she just had the I don't care attitude I am very sorry that McDonald's would employ people who are racist and rude.
- TTTOct 2, 20255.0I’ve been here twice and the two employees I’ve been greeted with are so friendly and kind. I keep forgetting to ask for their names but I’ visited the store on Oct 1 and bought a meal at 1140 am. It was the man that took my order and there another young girl working (i think she was the only one on shift ). Hopefully this information helps and they get some recognition!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 853 Bank Street, Ottawa?
McDonald's at 853 Bank Street is open from 6:00 AM to 11:59 PM Monday through Thursday, open 24 hours on Friday and Saturday, and open from midnight to 11:30 PM on Sunday.
Does this McDonald's location have a drive-through service?
No, the McDonald's at 853 Bank Street does not have a drive-through service and is closed for drive-through all days of the week.
Are pickup and delivery services available at this McDonald's?
Yes, this McDonald's location offers both in-store pickup and delivery services.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's welcome families and children?
Yes, this location welcomes families and children and also offers a children’s menu.
Which nearby educational institutions or driving schools are close to McDonald's at 853 Bank Street?
Nearby you can find Universal Driving School Ottawa and Glebe Driving School, which are convenient if you are attending driving classes and want to grab a meal or coffee at McDonald's.
What dining options are available near this McDonald's for different food preferences?
You can also visit nearby eateries such as Pizza Hut for pizza or Mad Radish for salads after or before visiting McDonald's.
Are there any nearby health and wellness locations close to McDonald's at 853 Bank Street?
Yes, nearby health and wellness spots include Glebe Fitness gym and La Tropiqua health spa, offering opportunities to exercise or relax before or after your meal at McDonald's.
How can customers use public transit or nearby services to reach McDonald's on Bank Street?
Customers can use nearby points of interest such as the UPS Access Point location and various shops around Bank Street as landmarks when navigating to McDonald's.