Customers frequently reported slow service, with many mentioning long wait times for food and drinks.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Order Accuracy
Several customers experienced problems with incorrect orders and missing items, leading to dissatisfaction.
Staff Behavior
While some reviews praised friendly staff, others reported rude behavior and poor management, particularly in handling customer complaints.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.
PM
Patrick McCaffrey
Jan 4, 2026
1.0
Hours are incorrect. Nothing makes a hungry dude hate your place more than waiting all day to eat only to find your store closed when it says it should be open.
SM
Souhaib Mejni
Dec 30, 2025
1.0
I got the worst Frensh Vanilla From this location,
and Also They re using the wrong bread for Mc crispy , and mine supposed to be spicy but I didn't taste it at all .
SS
Sonnenblume
Dec 23, 2025
5.0
The mcdouble seasoning was perfect it was just made, fries were fresh everything a man can dream of for 6$ +tax
Just a shame they give you a small fries for the mcdouble combo now.
YA
yasmin az
Dec 18, 2025
5.0
Just had a grinch meal here at McDonald’s.
Very nice employees with high care skills.
Can’t wait to wear the socks 😃😆
Thanks
LJ
Lisa Jensen
Dec 12, 2025
2.0
Slowest location ever. Other commenter is right, they take your order off the board and then don't start your order. Long haired male manager is rude to his staff in front of customers. Stale bun but hot chicken so a star for hot chicken patty and getting the mayo and lettuce in the right place I guess.
What are the regular operating hours of McDonald's at 853 Bank Street, Ottawa?
McDonald's at 853 Bank Street is open from 6:00 AM to 11:59 PM Monday through Thursday, open 24 hours on Friday and Saturday, and open from midnight to 11:30 PM on Sunday.
Does this McDonald's location have a drive-through service?
No, the McDonald's at 853 Bank Street does not have a drive-through service and is closed for drive-through all days of the week.
Are pickup and delivery services available at this McDonald's?
Yes, this McDonald's location offers both in-store pickup and delivery services.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's welcome families and children?
Yes, this location welcomes families and children and also offers a children’s menu.
Which nearby educational institutions or driving schools are close to McDonald's at 853 Bank Street?
Nearby you can find Universal Driving School Ottawa and Glebe Driving School, which are convenient if you are attending driving classes and want to grab a meal or coffee at McDonald's.
What dining options are available near this McDonald's for different food preferences?
You can also visit nearby eateries such as Pizza Hut for pizza or Mad Radish for salads after or before visiting McDonald's.
Are there any nearby health and wellness locations close to McDonald's at 853 Bank Street?
Yes, nearby health and wellness spots include Glebe Fitness gym and La Tropiqua health spa, offering opportunities to exercise or relax before or after your meal at McDonald's.
How can customers use public transit or nearby services to reach McDonald's on Bank Street?
Customers can use nearby points of interest such as the UPS Access Point location and various shops around Bank Street as landmarks when navigating to McDonald's.