Numerous customers reported poor service, including rude staff, incorrect orders, and slow response times.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and concerns about cleanliness.
Cleanliness
Several customers expressed dissatisfaction with the cleanliness of the restaurant and restrooms, citing unsanitary conditions.
Customer Experience
While some customers had positive experiences with friendly staff, many others reported negative interactions and a lack of care from employees.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
FL
Frederic Lachance
4 days ago
1.0
J'ai fait l'erreur de commander un filet O fish a 1:00 am
Je l'ai eu en 40 second
On m'aurais servi de merde et ca aurais été pareil .
Incroyables j'étais même pas pressé il avait juste a prendre 5 minutes et en faire un frais
MF
Mike Fraser
Nov 12, 2025
3.0
Probably one of the better McDonald's in Ottawa. Food is usually fresh... But as with any McDonald's it's touch and go.
JC
J Calc
Nov 12, 2025
1.0
Avoid this location. Students working and they don’t seem to care if you get everything you ordered. I called after receiving less than half my order from them via uber. Their excuse was “well sometimes people grab the wrong bag, or someone came behind and sneakily took a bag…. That happens…” Yeah, right. The food itself was ice cold and soggy. Avoid this place especially if you’re ordering in.
AD
Adam Domingue
Nov 3, 2025
1.0
Ordered a muffin way before drive through ordered it, but drive through gets it. Inside morning staff need to do better honestly. Even watched the person cooking the food cough into the food aswell as wipe her hands on her pants
MZ
minahil Z
Nov 1, 2025
1.0
Most dogwater McDonald’s. Just ordered 120 dollars worth of food for a Halloween party for my friends and these guys sent me 4 drinks👍🏼. Out 120 dollars and nobody picking up the phone. Great staff!
What are McDonald's opening hours at 1850 Baseline Road, Nepean?
McDonald's at 1850 Baseline Road, Nepean is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's offers both in-store pickup and delivery services.
Is there a drive-through service available at this McDonald's location?
Yes, the McDonald's at this location offers 24/7 drive-through service.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options does McDonald's accept at this location?
McDonald's accepts American Express, cash, Discover, MasterCard, and Visa.
Is this McDonald's location family-friendly and suitable for children?
Yes, the restaurant welcomes families and children and has a children's menu.
What is the dress code for customers at this McDonald's?
The attire at McDonald's is casual, making it comfortable for all visitors.
Can I find public transit options nearby to reach McDonald's at 1850 Baseline Road?
Near McDonald's, you can find convenient locations such as Rockway Courtyard and Circle K which are nearby landmarks to help orient you when traveling to the restaurant.
Are there other dining options close to this McDonald's?
Yes, nearby dining options include Tim Hortons, Subway, and Pizza Pizza, which are great choices if you're exploring different food offerings in the area.
What other amenities or services can I find near McDonald's at 1850 Baseline Road?
Nearby you can find amenities like The Home Depot for home improvement, Baseline Dental Centre for medical services, and educational institutions such as EdMission Inc.