Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
1,647 reviews
5 stars
384
4 stars
326
3 stars
367
2 stars
175
1 star
395
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor customer service, and issues with mobile orders.
Food Quality
Several reviews mentioned problems with food quality, including incorrect orders and unsatisfactory food preparation.
Cleanliness
There were numerous complaints about the cleanliness of the restaurant and restrooms, with some customers noting unsanitary conditions.
Staff Behavior
Feedback indicated that staff behavior varied, with some customers experiencing rudeness and lack of professionalism.
Location Challenges
The location faced challenges such as being in a rough area, leading to issues with safety and cleanliness.
- SSShyli4 days ago5.0Decent place to buy coffee and snacks. Service was good.
- LDLeyet DowNov 12, 20251.0November 12 at 1:03 p.m. I’m an Uber delivery driver who just picked up two orders from this McDonald’s. The woman who handed me the order spoke to me in a very degrading way, asking me twice to confirm the pickup, even though I had already done it before she said anything. I was shocked to see that she rate me two time to Uber despite my calm and polite attitude. If her goal was to harm me, it won’t work. her rating gets lost among hundreds of positive reviews I’ve earned. Delivery drivers deserve respect too.
- SSskozNov 4, 20251.0Received the hardest veggie burger ever. Literally brick texture. ? How did this happen
- ALAnna LovanhOct 28, 20253.0The food is fresh because the volume is high. The staff are friendly, however there are long wait times and priority is usually questionable when it starts to get busy.
- SSSara SuterOct 17, 20251.0Probably the worst customer service when ordering through the app. My partner and I ordered a small meal that in total cost 17$. We got charged and received a receipt in our email, but the order wasn’t showing up in the app. We talked to multiple workers they said they can’t do anything bc their pos is having trouble (and instead of trying to fix it we just see them stand around and do nothing. We talked to the manager, they said we just need to connect to the WiFi… we did and stood outside for another 30 minutes nothing changed. Refused to give us any option to help us. And so we had to leave since we ordered at 11:57 and waited out there since 1am. Customer service was terrible, and as a worker currently in customer service I can’t believe the laziness.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 252 Elgin Street, Ottawa?
McDonald's at 252 Elgin Street in Ottawa is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-through service?
No, this McDonald's does not have a drive-through service at this location.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's, 252 Elgin Street?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What is the dress code for customers at this McDonald's?
The attire is casual, allowing customers to dress comfortably.
Does McDonald's at Elgin Street cater to families and children?
Yes, the location welcomes families and children and has a children's menu.
Can I enjoy coffee or dessert at this McDonald's?
Yes, they serve coffee as well as dessert items.
What nearby businesses can I visit before or after dining at McDonald's on Elgin Street?
Nearby you can find Pot & Pantry for restaurant supplies, The Gifted Type for gifts and souvenirs, and Elgin Fitness gym if you'd like to work out before or after your meal.
How can nearby locations help me find McDonald's at 252 Elgin Street?
You can use nearby landmarks such as Deacon Brodie's Whisky Bar, Dollarama, and Pizza Pizza to help navigate your way to McDonald's on Elgin Street.
Are there any nearby services close to McDonald's for legal assistance or banking?
Yes, nearby legal services include The Law Offices of Nikolas J. Lust and Simmonds Law; for banking, TD Canada Trust Branch & ATM and TD Bank are close by.