McDonald's

3.4
1318 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
515 Riddell Road, ORANGEVILLE, ON
L9W 6X2, Canada

Hours

Reviews

3.4
1,318 reviews
5 stars
438
4 stars
306
3 stars
207
2 stars
99
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and orders often being incorrect.

Food Quality

There were numerous complaints about food quality, including cold or stale items, incorrect orders, and unsanitary conditions.

Staff Behavior

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and unprofessionalism.

Cleanliness

Many reviews highlighted issues with cleanliness, particularly in the restrooms and dining areas.

Order Accuracy

A significant number of customers expressed frustration over incorrect orders, with many stating that their requests were not fulfilled properly.
  • JF
    Julia Fitzgerald
    5 days ago
    1.0
    Took my free cheeseburger monopoly coupon and never even gave me the cheeseburger… they had the top of the bag folded/rolled over many times, which I thought was odd as I’ve never had that in a drive through before. They always leave the bag open so you can look inside. Never noticed the missing burger until I drove away. Makes me believe the staff took it.
  • MG
    Matt Grant
    6 days ago
    5.0
    We have stopped at this location a few times over the last month. Everything is good outside of the fact that the employees seem distracted from taking orders and expect patrons to utilize the screens. I find the screens frustratingly slow to make orders through.
  • AF
    ANTONIO HAIR WHISPER FORTEWELLNESS
    Nov 4, 2025
    5.0
    My son's chicken nuggets were Hot to order
  • SV
    sara vani
    Oct 21, 2025
    1.0
    Very disappointed with the service I received this morning. Mistakes can happen, but the staff were extremely rude and condescending. Management was also unprofessional, scolding both staff and myself in front of other customers. I won’t be returning to this location.
  • JJ
    John Jarvis
    Oct 14, 2025
    1.0
    Worst experience ever last night!! I picked up a take out order of a Double big mac, extra large fries, mc chicken combo. The bag was rolled up at the top which I though was weird? After our drinks 10 miles down the road, the fries were stale un eatable, the big mac was a sloppy mess all gooey sauce disenegrated buns, we threw the mess out at the next gas staion in the trash, now I know why the bag was rolled up, so I wouldnt try the fries in the restaurant!!! Never eat here!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 515 Riddell Road?

McDonald's is open 24 hours every day from Monday to Sunday.

Is delivery available at McDonald's 515 Riddell Road location?

Yes, delivery is available 24/7 every day of the week at this location.