Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutNot available
- DebitAvailable
Location
Hours
Reviews
3.8
1,231 reviews
5 stars
510
4 stars
299
3 stars
214
2 stars
55
1 star
153
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rudeness and poor training.
Food Quality
Food quality was inconsistent, with several complaints about incorrect orders, stale items, and poor coffee.
Service Speed
Many customers noted slow service, especially during peak hours, leading to long wait times for orders.
Location Issues
The chaotic environment of the food court contributed to confusion and dissatisfaction, with suggestions for better order management systems.
- PPpisco3 days ago5.0Cheaper than McDonald’s in downtown. Waiting time is too long.
- AZAndy ZhaoJan 5, 20261.0I was given a radioactive fry. As the fry penetrated and melted in my mouth, I soon felt side effects. I have grown a 6th finger. What????? I despise Mcdonalds for this disgusting fry that caused my reawakening. 6 fingers is such a hassle. Only my partner is happy with the extra finger. Do better next time.
- ECEnis CaliDec 28, 20251.0Second cup of coffee and still warm. Customer service politeness non existent. Serving like a prison canteen. Nothing compared to the British McD
- RRRedspRayypainTDec 6, 20252.0The staff they hired for this christmas season are absolute TRASH. Ive had some instances where the staff have either straight up ignored a simple question I asked or they take other people's orders who weren't in line. I understand this is a busy time of year and stuff happens but the new staff need more training. I felt like I was talking to a brick wall the way they just dissocate when I ask them for things. How they got hired I have no idea. Please train them properly or remove them.
- KMKatty MugDec 3, 20251.0GOT A SNACK WRAP MONDAY GOT FOOD POISONING THE SAME NIGHT. CALLED THE STORE THIS MORNING AND THE MANGER ON DUTY WAS SO NASTY AND VIAL!! NO CUSTOMER SERVICE, PROCEEDED TO TELL ME I WAS LYING AND HANGING UP AND ME. I CONTINUED TO CALL I WANT HEAD OFFICES NUMBER SHE WOULDN’T GIVE IT TO ME AND TREID TO PLAY VICTIM! TRIED TO BELITTLE ME AS IF SHE WAS A CORPORATION MANGER, BUT ME ON SPEAKER AND I COULD HER A COWORKER SAY (HOLY), MAKING IT SEEM AS OF IM A KARAN OR A BUM!! THEY NEED TO BE HEALD ACCOUNTABLE FOR THEY ACTONS!! EVERYONE WORKS BABE IF YOU DON’T LIKE YOU JOB QUIT, ONCE YOU CLOCK IN DO WHAT YOU HAVE TO AND LEAVE. YOUR NOT BIGGER THAN THA PROGRAM!!!! IM HIGHLY UPSET!! NOW I WILL BE THE BIGGEST KARAN THEY HAVE COME ACROSS CAUSE THEY WAY I WAS DISRESPECTED TO THE CORE ITS CRAZY. ESPECIALLY AT A MCDONALD’S
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1800 Sheppard Ave. East, North York?
McDonald's at 1800 Sheppard Ave. East, North York is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.
Does this McDonald's location have a drive-through service?
No, the McDonald's at 1800 Sheppard Ave. East does not offer drive-through service; it is closed all days for drive-through.
Is delivery available at this McDonald's location?
Delivery services are not offered at this McDonald's location.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What types of payment are accepted at this McDonald's?
You can pay with American Express, Discover, Mastercard, Visa, and cash debit cards; cash-only is not required.
Does this McDonald's welcome families and children?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Is there a mobile app available for ordering or offers from McDonald's?
Yes, you can download the My McD’s App from Google Play or the Apple App Store for ordering and offers.
What nearby restaurants can I visit along with McDonald's at 1800 Sheppard Ave?
Nearby restaurants include Szechuan Express (Chinese cuisine), Jimmy the Greek (Greek fast food), Taco Bell Canada (Mexican fast food), and Yoi Japanese Eatery (Japanese and American food). You might enjoy trying these places before or after visiting McDonald's.
What shopping options are near this McDonald's location?
Near McDonald's, you can find Foot Locker Canada for sportswear, Bath & Body Works Canada for cosmetics, LEGO toy store, and jewelry stores like Swarovski and Peoples Jewellers, offering plenty of shopping opportunities.
Are there any entertainment or wellness places near the McDonald's at Sheppard Ave East?
Yes, nearby you can visit Santa's Village for arts and entertainment and Tonyc Salon & Spa for beauty and wellness services.