McDonald's

3.8
1209 reviews
Dine-in Take-out
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Business Details

1800 Sheppard Ave. East, NORTH YORK, ON
M2J 5A7, Canada
(416) 756-9908
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • DebitAvailable

Location

McDonald's
1800 Sheppard Ave. East, NORTH YORK, ON
M2J 5A7, Canada

Hours

Reviews

3.8
1,209 reviews
5 stars
501
4 stars
295
3 stars
212
2 stars
53
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted the fast service, especially during peak hours, although some experienced long wait times.

Staff Attitude

Mixed feedback on staff attitude; while some praised friendly service, others reported rudeness and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a need for better training and management.

Cleanliness and Quality

General cleanliness was appreciated, but food quality varied, with some customers reporting stale or poorly prepared items.

Crowded Environment

The location is often crowded, leading to chaotic ordering experiences and difficulty hearing order numbers.
  • PA
    Prabath Aluthge
    1 day ago
    1.0
    Today around 6:30 pm, I ordered food from this location. Unfortunately, the coffee I received was one of the worst I’ve had from McDonald’s. It tasted as if only a small amount of coffee and creamer had been mixed with hot water. I was very disappointed, and I will definitely not be returning to this location.
  • CC
    Chris
    3 days ago
    3.0
    I like the staff here, they were nice and helpful. My issue was with my coffee order. Asked for 1 cream inside, but half of my coffee was cream. Barely tasted the coffee.
  • YZ
    Yi Zhu
    Nov 5, 2025
    1.0
    Consider marking it temporarily closed if you are renovating? So that people do not waste time looking for it in the mall
  • AG
    Anil Gautam
    Nov 4, 2025
    5.0
    had a really good experience at this McDonald’s location. The staff greeted me with a smile took my order quickly and got everything right. My coffee was fresh and the Egg McMuffin was warm and delicious. The restaurant was clean and the service was faster than expected. It’s a great place to grab breakfast on the go and the quality is always consistent.
  • SS
    snoopy
    Oct 27, 2025
    5.0
    I ordered yesterday and I got my drink very fast. The one in the grey shirt was so fast and the one with curly hair was even faster. I was so shocked at the speed they were moving at because they were just so fast. Best employees ever!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1800 Sheppard Ave. East, North York?

McDonald's at 1800 Sheppard Ave. East, North York is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.

Does this McDonald's location have a drive-through service?

No, the McDonald's at 1800 Sheppard Ave. East does not offer drive-through service; it is closed all days for drive-through.