McDonald's

3.4
2459 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
808 York Mills Rd., NORTH YORK, ON
M3B 1X8, Canada

Hours

Reviews

3.4
2,459 reviews
5 stars
804
4 stars
606
3 stars
359
2 stars
177
1 star
513

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like cold food and incorrect items.

Cleanliness

The location is generally noted for being clean, with some customers specifically mentioning the cleanliness of the dining area.

Staff Attitude

Staff attitude varied significantly, with some customers praising friendly service while others experienced rudeness and lack of professionalism.

Pricing Concerns

Several customers expressed dissatisfaction with higher prices compared to other locations, along with complaints about value for money.
  • AG
    Anil Gautam
    Nov 4, 2025
    5.0
    Stopped by for a quick coffee and ended up getting a McGriddle meal. The food was fresh and perfectly cooked. The hash browns were crispy on the outside and soft on the inside absolutely delicious!The coffee was hot and smooth. The staff were friendly and efficient and the whole place was clean. McDonald’s breakfast never disappoints.
  • NR
    Nassel Roxas
    Nov 2, 2025
    2.0
    This is the closest drive thru McDonalds to me, I used to frequent it often for late night drive thru take out. A solid 50% of the time I have items missing. Last night once again missing an item. And I’m not talking condiments - a burger, nuggets, etc. Staff should check mark each item as they place it in a bag - as a former fast food employee. Been going here on and off for the last 5 years, no change.
  • TM
    Tom Morran
    Nov 2, 2025
    1.0
    I just went through the drive thru and tried to order an iced coffee with my points in the app. I asked for caramel and was going to ask for more modifications, and they insisted I could only order a regular iced coffee and nothing else despite the clear description in the app. Then when I finally got to the window and told them, they said they had made it caramel already, I said “yeah I didn’t get to order it the way I wanted because you guys insisted something clearly written in the app isn’t valid” and they looked at me dumbfounded and asked “do you want me to modify this again?” Absolutely horrible service all the time. I come by multiple times a week and I’m constantly waiting 10 minutes at least for a coffee. Now I’m on my way home and I’ve spent 4000 McDonald’s points on nothing. I will never come to this location again. Absolutely mind numbing and painful to come here.
  • FF
    Fare C (FAREvolution)
    Oct 25, 2025
    5.0
    I had an outstanding experience at McDonald’s thanks to Zarah’s exceptional customer service. From the moment I arrived, she greeted me with a warm smile and genuine friendliness that made me feel welcomed. She was patient, attentive, and went above and beyond to ensure my order was accurate and ready quickly, even during a busy rush. If you’re looking for friendly, efficient, and attentive service, look for Zarah next time you’re at this McDonald’s. She truly elevates the experience and makes you feel like a valued guest.
  • RA
    robert andropov
    Oct 24, 2025
    1.0
    The manager there that works at 6am needs proper training on customer service. Gave attitude when asking for some cream and sugar packet because other mcdonalds gave me the wrong coffee then only was gonna help me when realized I was their nationality. This is not how we treat people especially as a manager and I would hope they update their training on customer service especially on non consequential requests.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 808 York Mills Rd.?

McDonald's at 808 York Mills Rd. is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery service is available 24/7 every day.