McDonald's

3.6
2410 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
300 Taylor Road, Niagara on the Lake, ON
L0S 1J0, Canada

Hours

Reviews

3.6
2,410 reviews
5 stars
910
4 stars
552
3 stars
361
2 stars
137
1 star
450

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and efficient staff, while others reported rude service and frequent order mistakes.

Food Quality

Food quality was inconsistent, with reports of cold or improperly prepared items, while some customers enjoyed fresh and hot meals.

Cleanliness

Many reviews highlighted cleanliness issues, particularly in dining areas and restrooms, with some customers expressing concern over unsanitary conditions.

Order Accuracy

Numerous customers reported problems with order accuracy, including missing items and incorrect orders, leading to frustration.

Management Issues

Several reviews pointed to poor management and staff training as contributing factors to the negative experiences reported by customers.
  • AS
    Amrit Sandhu
    Jan 1, 2026
    5.0
    We always stay pit stop while going to Niagara Falls. Get Refresh with Fresh food before start the day at Niagara or Niagara safari.
  • KM
    Kir MT
    Dec 30, 2025
    3.0
    We just ordered a coffee. They forgot to add sugar. Life goes on but it would have been nice if they added sugar AND stirred it. I'll still keep getting my coffee from Macdonalds because it's good coffee for a fair price.
  • PC
    Paula Clarkson
    Dec 21, 2025
    5.0
    Amazing service, ood quality and cleanliness!
  • CM
    Christopher Miele
    Dec 21, 2025
    5.0
    ordered food and got it in 2 mins pretty awesome
  • NS
    Nathan Stewart
    Nov 30, 2025
    1.0
    Incompetent establishment. The standard and quality is well below company standards. I blame the owners and managers. Horrible leadership I can't count how many times my coffee isn't stirred or the fries are cold and soggy etc. They're very cheap. The one on Oakwood Dr in Niagara falls is the highest level of satisfaction you can get out of a McDonald's. The owner takes pride in his place and doesn't Penny pinch. -5

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 300 Taylor Road?

McDonald's is open 24 hours a day, 7 days a week.

What time is McDonald's open for in-store pickup?

In-store pickup is available from 5:00 AM to 11:00 PM every day.